Effective Supervision for Managers course – Assessment

Supervision is a process which usually involves a manager meeting regularly and interacting with staff to review their work and provide support.   [True or False]

Supervision is required by only a few people during their work life.   [True or False]

Supervision can only be carried out by managers and not by senior care workers or anyone with the required knowledge and experience.   [True or False]

Regular supervision in the health and social care sector involves regular meetings between the supervisor and the supervisee.   [True or False]

Supervision in the health and social care sector is conducted via 3 approaches. Which of these approaches enables the supervisee to overcome challenges and feel valued ?  [One correct answer]

Supervision in the health and social care sector is conducted via 3 approaches. Which of these approaches supports the continuous professional development (CPD) of the supervisee ? [One correct answer]

Supervision in the health and social care sector is conducted via 3 approaches. Which of these approaches is helps the supervisee to deal with any feelings of work-related stress, trauma or anxiety ? [One correct answer]

Individual accountability is achieved through constructive feedback and error correction.   [True or False]

To manage performance effectively in the health and social care sector, the supervisors must be willing to hold themselves and others accountable for organizational and service outcomes.   [True or False]

During the performance management conversation, a manager can set S.M.A.R.T goals for the employee. What does the letter “ R ” stand for in this acronym ?   [One correct answer]

Which of these things can be included in the supervision recording template ?   [Multiple choice]

An appraisal is a formal process involving the review of the supervisee’s performance and improvement on a daily basis.   [True or False]

In an individual’s professional career, which of these is generally considered to be a requirement ?   [One correct answer]

One of the main factors for an effective supervision is to make sure that it is well planned and there are 6 key questions you need as yourself prior to the supervision meeting. Identify 3 of those from the list below ?    [Multiple choice]

Good feedback is based on facts, not subjective opinion.   [True or False]

As a supervisor, you need to be able to handle conflicts constructively and professionally.   [True or False]

Supervision should ideally follow a C. L. E. A. R model. What does the letter “ E ” stand for in this model ?   [One correct answer]

While handling difficult of complex conversations, you as a manager must AVOID which of the following ?   [Multiple choice]

Being able to communicate well helps to ensure that you can carry out your role effectively.   [True or False]

Which of these two terms best describes a Two-way communication?   [One correct answer]

Positive reinforcement is all about rewarding good behaviour so that it is repeated often.   [True or False]

Personal and professional development is all about managing the learning and growth of others.   [True or False]

Good personal development planning helps you to identify the gaps in your skill set, point out learning needs and areas which need to be improved.   [True or False]

Wellbeing at work relates to every aspect of working life, from the working environment to how the workforce feels about themselves.   [True or False]

Supporting the health and wellbeing of the workforce is essential in making sure that people with care and support needs and their families receive good quality care.   [True or False]