Competence is a combination of which of these things ?   [Multiple choice]

Competency assessment is useful in quantifying the skills gap in an organisation ?   [True or False]

Which of these regulations talks about person-centred care ?   [One correct answer]

The care worker must be assessed as competent on a minimum of 1 occasion before competency in this skill can be signed off by the assessor.   [True or False]

We informed you the WASP model for competency assessment. In that acronym what does the letter “ A ” stand for ?   [One correct answer]

Blooms Taxonomy can also be used to conduct a competency assessment. Which of these criteria does this assessment model focus on ?   [One correct answer]

Individual accountability is achieved through constructive feedback and error correction.   [True or False]

In an individual’s professional career, which of these is generally considered to be a requirement ?   [One correct answer]

Good feedback is based on facts, not subjective opinion.   [True or False]

We have informed you about 4 feedback skills. Which of these skills talks about using the right terminology ?   [One correct answer]

As a supervisor, you need to be able to handle conflicts constructively and professionally.   [True or False]

While handling difficult of complex conversations, you as a manager must AVOID which of the following ?   [Multiple choice]

Being able to communicate well helps to ensure that you can carry out your role effectively.   [True or False]

Which of these two terms best describes a Two-way communication?   [One correct answer]

Positive reinforcement is all about rewarding good behaviour so that it is repeated often.   [True or False]

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