Aim: To develop a clear understanding of duty of care and duty of candour
Objectives:
By successfully completing this course you will be able to:
- Define duty of care and duty of candour
- Understand the support available for addressing dilemmas that may arise about duty of care
- List the relevant legislations in the UK
- Explain how to deal with and learn from comments and complaints
- Explain how to deal with incidents, errors and near misses
- Explain how to deal with confrontation and difficult situations
Introduction
Welcome to the Halo Staffing Care Workforce Pathway eLearning course about duty of care and duty of candour.
We will begin this course by establishing what do the terms duty of care and duty of candour mean.
We will then inform you about the support available for addressing dilemmas that may arise about duty of care.
The next section will list all the relevant legislations in the UK.
We will then inform you how to deal with comments and complaints.
This will be followed by information about dealing with incidents, errors and near misses.
Finally, we will inform you how to deal with confrontation and difficult situations.
