Accessibility & Disability Confidence Questionnaire

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Help us get to know you

By completing this questionnaire, you'll help us understand your organisation, your priorities and your accessibility goals. This allows us to provide more relevant advice, personalise the content you receive, and recommend the services and resources that are most valuable to you. Your responses also help us improve our support for organisations working to create more inclusive workplaces and experiences.

Name(Required)

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Email Address(Required)

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Phone Number

Company Name

Company Website

Industry(Required)

Your Accessibility Journey

On a scale of 1–10, how confident are you that your organisation provides an accessible and inclusive experience for colleagues, customers and prospective customers?(Required)

(1 = not confident, 10 = very confident)

How would you describe your organisation’s current approach to accessibility and inclusion?(Required)

We are just starting our journey

We have some practices in place but need more guidance

Accessibility is considered in some areas of our organisation

Accessibility is embedded across our organisation

We are continuously improving and reviewing our approach

Customers and accessibility

How confident are you that your products, services and customer experience are accessible to disabled people?(Required)

(1 = not confident, 10 = very confident)

Do you actively consider accessibility when designing customer experiences?(Required)

Tell us about your accessibility and inclusion goals

Please describe your current challenges, what you’d like to achieve, and any specific areas where you need support.

Who are you looking to support through this work?

Please tell us about your organisation, the people you want to reach, and who will benefit from improved accessibility and inclusion.

Would you like to learn more?(Required)

To learn more please complete this form, call us on 0800 368 9644 or email us at [email protected]

Yes

No

Unsure

Please provide a reason for your answer:

Thank you!

By sharing this information with us, you've helped us better understand your organisation and how we can best support you. We hope to work alongside you to create a workplace and customer experience where everyone feels included, valued and able to thrive.