It’s important to help people make decisions about their own health. Empowering individuals to do so means giving them the tools and information they need to choose what’s best for them.  

When people understand their health options, they can make better decisions. This leads to: 

• Better health outcomes 

• Increased confidence 

• Improved satisfaction 

For the individuals you support to feel this way you will need to.  

Provide Clear Information: 

• Use simple language, explain things in a way that is easy to understand 

• Use visual aids, use charts, diagrams, and pictures to help explain any complex information 

Encourage Questions 

• Be open, let people know it’s okay to ask questions. Encourage them to express and concerns they might have 

• Take time, spend time answering questions thoroughly. Make sure they understand before moving on  

Discuss Options 

• Present choices, explain all available options, including benefits and risks 

• Be honest, provide honest information about each option 

Support Decision-Making 

• Respect the individuals’ decisions, even if they are different from what you might choose 

• Encourage independence, help people feel confident about their health 

Pratical Tips: 

Build Trust 

• Be reliable – keep your promises and be consistent in your support 

• Show empathy – Understand and acknowledge their feelings and experiences 

 

Create Comfortable Environments 

• Private and quiet – Discuss sensitive information in a private and quiet place to make them feel comfortable  

• Non-judgmental – Ensure that individuals feel safe and not judged for their questions or decisions  
  

 

Be Patient 

• Give time – Allow individuals plenty of time to consider options and make decisions 

• Avoid pressure – Don’t rush or pressure them into making decisions 

By supporting individuals this way, you can make a meaningful difference in their lives.