Effective communication ensures that information is accurately conveyed, understood, and acted upon.  

Strategies to Enhance Communication 

• Schedule meetings provide a platform for discussing updates, addressing concerns, and promoting collaboration 

• Avoid jargon and personalise your communication style to suit everyone. This includes patients, families and colleagues 

• Adopt secure communication tools to streamline information sharing and reduce delays 

• Offer workshops focused on communication skill, active listening, and cultural competence to ensure inclusivity and understanding 

• Create an environment where your staff team can feel comfortable providing and receiving constructive feedback, leading to continuous improvement