Aim: To develop a clear understanding of duty of care and duty of candour Objectives:  By successfully completing this course you will be able to: 

• Define duty of care and duty of candour
• Understand the support available for addressing dilemmas that may arise about duty of care
• List the relevant legislations in the UK
• Explain how to deal with and learn from comments and complaints
• Explain how to deal with incidents, errors and near misses
• Explain how to deal with confrontation and difficult situations

Course Duration: 30 minutes to 1 hour. If you are looking to enroll more than one individual, please visit the Group Creation page HERE.