Understand Your Role

Description

Welcome to the Halo Staffing eLearning course for Standard 1 – Understanding Your Role, of the Care Certificate. In this course, we will be taking you through the basics of what you’ll need to know in order to understand your role in the workforce.

We will start off with covering what your main duties and responsibilities may be, the Code of Conduct for healthcare workers, how to find out what the agreed ways of working are in your workplace, and how your history may change the way you work.

From there, we’ll move into working with your employer, covering your employment rights and responsibilities, the aims, objectives and values of the service, working in the ways agreed with your employer, having up-to-date knowledge on those ways, how to escalate concerns, and honesty in error reporting.

The third section will cover your responsibilities to individuals you support, the difference between a working relationship and a personal relationship, and the different types of working relationships.

Finally, we’ll move on to why it is important to work with others, both with other workers and with those close to an individual you are caring for, what you can do to improve working with others, and how to resolve conflicts.

You can view the introduction video for the Understand Your Role course below.

 

Is this for me? 

This course has been carefully designed for anyone who wants to learn more about Understanding your role. As Standard 1 of the Care Certificate this course is suitable for carers, support workers, nurses and managers who need to complete the Skills for Care Standard. Completing this course will ensure that you are fully up to date with relevant content to provide you with the skills and knowledge necessary to excel in your field. On successful completion of this course, you will be issued with a certificate and digital badge valid for 1 year.

Why should I take this course? 

You should take this course if it’s necessary for you or your team to understand what the main roles and responsibilities within your job role are. Keeping in line with Skills for Care and the key legislation such as the Health and Safety Act 1974 and General Data Protection Regulation 2020.

What are the benefits of taking this course?

This course helps care providers and their staff understand their roles, responsibilities and expectations within the workplace, helping them work more confidently and effectively. By developing a clear understanding of agreed ways of working, employment responsibilities, professional boundaries and the Care Certificate Code of Conduct, staff can provide safer, more consistent and person-centred care. It also provides the knowledge needed to communicate effectively with colleagues, escalate concerns appropriately, report errors honestly and manage workplace relationships and conflicts professionally, helping to create a more supportive and accountable care environment.

What are the benefits of taking this course?

This course helps care providers and their staff gain a clearer understanding of their role, responsibilities and professional expectations, helping them feel more confident in their day-to-day work. By understanding agreed ways of working, professional boundaries, employment responsibilities and the Care Certificate Code of Conduct, staff can provide safer, more consistent and person-centred care. It also helps staff work more effectively with colleagues and the people they support, communicate concerns appropriately, report errors honestly and manage workplace relationships and conflicts in a professional way.

What will I learn? 

This course will provide you and/or your team with an understanding of what the agreed ways of working are, what is involved in your role, what your rights and responsibilities are in your job role, what you can do to improve working with others, how to resolve conflicts and understanding the care certificate and code of conduct. You will also learn why it’s important to work with other workers and those close to an individual you are caring for. 

 

Course Duration: 2 to 3 hours.