Aim: To develop a clear understanding and demonstrate effective interpersonal skills in your role as a PA Objectives:  By successfully completing this course you will be able to: 

• Explain which interpersonal skills are essential for a personal assistant
• Understand the importance of effective communication with your IE and/or the person you support
• List all the relevant legislations in the UK
• Understand how to meet the communication and language needs, wishes and preferences of your IE and/or the person you support
• Understand how to promote effective communication with your IE and/or the person you support and, where relevant, with your fellow personal assistants
• Understand how to work out the preferred communication method with the person you support, including using appropriate communication aids and technologies

Course Duration: 1 hour. If you are looking to enroll more than one individual, please visit the Group Creation page HERE.