Description
Welcome to the Halo Staffing Care Workforce Pathway eLearning course on Demonstrating effective interpersonal skills as a Personal Assistant (PA).
We will begin this course with an explanation of the interpersonal skills and which of those skills are essential for a personal assistant.
We will then inform you about the importance of effective communication with your IE and/or the person you support.
The next section will list all the relevant legislations in the UK.
At this point we will inform you how to meet the communication and language needs, wishes and preferences of your IE and/or the person you support.
We will also describe you how to promote effective communication with your IE and/or the person you support and, where relevant, with your fellow personal assistants.
Finally, we will inform you how to work out the preferred communication method with the person you support, including using appropriate communication aids and technologies.
Is this for me?
This course has been carefully designed for organisations who want to learn about the Care Workforce Pathway – Demonstrating effective interpersonal skills as a Personal Assistant. As specialists in providing staffing solutions Halo Staffing’s courses are relevant for many industries including health and social care for carers, support workers, nurses and managers. Completing this course will ensure that you are fully up to date with relevant content to provide you with the skills and knowledge necessary to excel in your field. On successful completion of this course, you will be issued with a certificate and digital badge valid for 1 year.
Why should I take this course?
You should take this course if it’s necessary for you or your team develop and clear understanding of ensuring equality, diversity and inclusion are a part of your practice. Keeping in line with the Care Workforce Pathway guidelines, the Skills for Care guidelines, The Human Rights Act 1998 and the UKGDPR.
What are the benefits of taking this course?
This course helps personal assistants address communication barriers that can impact trust and quality of support. By learning how to tailor communication to individual preferences and needs, PAs can build stronger, more respectful working relationships. It also supports confidence in managing sensitive conversations and maintaining clear boundaries. Overall, the course enables PAs to deliver more personalised and effective support.
What will I learn?
This course will provide you and/or your team with a clear understanding of which interpersonal skills are essential for a personal assistant, the importance of effective communication with your IE and/or the person you support, the relevant legislations in the UK, how to meet the communication and language needs, wishes and preferences of your IE and/or the person you support, how to promote effective communication with your IE and/or the person you support and, where relevant, with your fellow personal assistants and how to work out the preferred communication method with the person you support, including using appropriate communication aids and technologies.
Course Duration: 1 hour.
