Aim:To equip care workers, support workers and personal assistants with a clear understanding of delivering person-led support Objectives:  By successfully completing this course you will be able to: 

• demonstrate commitment to develop and consolidate expertise or skills
• proactively coach and share knowledge and best practice with colleagues
• show strong written and verbal communication skills, including the ability to communicate complex information in a clear and accessible way
• List the relevant legislations in the UK
• be able to support people’s emotional and psychosocial needs and role model effective practice
• be able to use knowledge and understanding of the people you support to advocate for their wishes when they are unable to do so
• know how to build and sustain professional relationships, including establishing accountability and negotiating responsibilities
• be able to work autonomously within your scope of practice and take initiative
• understand your own role, responsibilities and scope (including limitations) of practice
• understand when to ask for additional support and to who and how to escalate
• be confident to speak up when things do not feel right
• know and understand strategies to develop resilience in yourself and know how to seek support to deal with uncertain situations
• recognise and report any factors that may adversely impact safe and effective care provision
• understand what is meant by health inequalities, and your own role in working towards reducing them
• maintain accurate and up-to-date records, ensuring all care interventions and observations are recorded in a timely manner

Course Duration: 2 hours. If you are looking to enroll more than one individual, please visit the Group Creation page HERE.