- Understand the need for safe managing of people’s information
- Understand what information the person you support has agreed to share with others and what they wish to remain confidential
- List all the relevant legislations in the UK
- Understand that the person you support may alter their agreement on what information can be shared with others, providing or withdrawing consent as they see fit
- Understand the need to handle information in accordance with the requirements set by your individual employer (IE)
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Aim: To develop a clear understanding of the importance of managing people’s personal information safely Objectives: By successfully completing this course you will be able to: -
Aim: To develop a clear understanding of effective communication and interpersonal skills Objectives: By successfully completing this course you will be able to:- Understand the importance of effective communication in the workplace
- Understand how to meet the communication and language needs, wishes and preferences of individuals
- Understand how to promote effective communication with individuals
- Understand the principles and practices relating to confidentially
- Use a range of communication methods, and support the appropriate and safe use of communication aids and technologies
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Aim: To understand how to use technology to better communicate with each other and with the people you support Objectives: By successfully completing this course you will be able to:- Describe the various methods of digital communication and their uses
- Understand how to choose the right technology for the situation and adapt your communication style as necessary
- List all the relevant legislations in the UK
- Describe how to use communication technologies safely, securely, and appropriately, with respect for others and in line with your organisation’s policies
- Explain how digital platforms and forums can be useful to collaborate with others
- Understand how to support the service users to use the digital communication tools effectively
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Aim: To understand how to use, share and manage data safely Objectives: By successfully completing this course you will be able to:- Describe the importance of data in the health and social care sector
- List the various types of data, how it can be collected, kept up-to-date and shared using technology
- List all the relevant legislations in the UK
- Understand the concept of confidentiality and explain who is be allowed to handle such information
- List the circumstances in which sharing the relevant and necessary information takes priority over confidentiality
- Explain why people have a right to review and make choices about how their information is used
- Understand the importance of recording care information in an accurate and timely manner using technology
- Explain why the trustworthiness of the source of information is crucial when finding and using data from the internet
- Summarise your responsibilities with regards to safe, compliant and efficient handling of data in the health and social care sector
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Aim: To develop an understanding of maintaining someone’s dignity while providing care and support Objectives: By successfully completing this course you will be able to:- Understand the principles that underpin privacy and dignity in care
- Understand how to maintain the privacy and dignity of the individuals you care for
- List the relevant legislations in the UK
- Describe the importance of an individual’s right to make choices about their own care
- Understand and encourage active participation from the service users
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Aim: To develop an understanding of using and managing data securely in a care setting Objectives: By successfully completing this course you will be able to:- Understand the need for secure handling of information in care settings
- Describe how to access support for handling information
- List the relevant legislations in the UK
- Understand how to handle information in accordance with agreed ways of working
