Description
Welcome to the Halo Staffing blended course for managers providing effective supervision.
We will begin this course with an explanation of the purpose and the functions of supervision.
From there, we’ll move on to the benefits of conducting regular supervisions.
After that, the benefits of managing the performance of your staff will be described.
The fourth section will cover how to conduct a performance conversation.
Following that, we’ll look at what a supervision template or checklist is.
The next section will be on how to coach staff through supervision conversations.
Understanding how to prepare for supervision will be the topic covered after that.
From there, tips that can be used to help improve the quality of your feedback will be touched on.
We will follow that up with information on how to deal with conflicts that may occur during supervision.
The tenth section will cover documenting the supervision, and what should be included within that documentation.
Following on from that, we will cover the behaviours and skills needed for sensitive or complicated conversations.
The strategies and tools required for open and supported discussions will be touched on next.
Understanding how to encourage two-way conversations will be the topic after that.
Afterwards, we’ll look at what positive reinforcement is, and how best to use it.
The second-to-last section will be on the importance of personal and professional development.
Finally, we’ll look at what wellbeing and emotional support is.
You can view the introduction video for this course below.
Is this for me?Â
This course has been carefully designed for managers and leaders who want to learn more about effective supervision. As specialists in providing staffing solutions Halo Staffing’s courses are relevant for many industries including health and social care for carers, support workers, nurses and managers. Completing this course will ensure that you are fully up to date with relevant content to provide you with the skills and knowledge necessary to excel in your field. On successful completion of this course, you will be issued with a certificate and digital badge valid for 1 year.
Why should I take this course?Â
You should take this course if it’s necessary for you or your team to learn about effective supervision and protect people and keep them safe from harm and abuse in a health care setting. Keeping in line with Mental Capacity Act 2005 and The Health and Social Care Act 2008.
What will I learn?Â
This course will provide you and/or your team with an understanding of managing performance and outline the benefits of conducting regular supervisions including how to conduct performance conversations. The learners will also learn about supervision templates and how to coach staff through supervision conversations. Preparation, documentation, and conflict resolution will also be discussed including tips for giving feedback.
List the behaviours needed for sensitive or complex conversations will be described along with strategies and tools required for open and supported discussions.
The learners will also understand how to encourage Two-Way Communication, describe what is positive reinforcement and how to use it, understand the importance of personal and professional development including a discussion about wellbeing and emotional support.          Â
Course Duration:
Face-2-Face session can be delivered at your venue or a venue can be provided for up to 16 attendees. Cost of this course is for all 16 attendees.
eLearning: 2 hours.
Face to Face session:Â Equivalent to a one day course.
