Description
Welcome to the Halo Staffing Care Workforce Pathway eLearning course on Understanding the obligations placed on you as a personal assistant.
We will begin this course with the emphasis on the fact that you have a duty to provide a certain standard of care that meets the expectations of the person you support or your individual employer.
We will then inform you how to be open and learn from feedback from the person you support or your individual employer.
At this point we will list all the relevant legislations in the UK.
Having done that, we will inform you how to manage situations that are new or challenging to you, including how to openly discuss this with the person you support or your individual employer.
The next section will inform you how to support people or your individual employer to deal with incidents, errors and ‘near misses’ and how to learn from them.
We will also educate you about managing incidents, errors or ‘near misses’ in situations where the person is unable to manage these for themselves.
Finally, we will inform you how to support the person, to deal with confrontation and difficult situations where they have asked this of you.
Is this for me?
This course has been carefully designed for organisations who want to learn about the Care Workforce Pathway – Understanding the obligations placed on you as a personal assistant. As specialists in providing staffing solutions Halo Staffing’s courses are relevant for many industries including health and social care for carers, support workers, nurses and managers. Completing this course will ensure that you are fully up to date with relevant content to provide you with the skills and knowledge necessary to excel in your field. On successful completion of this course, you will be issued with a certificate and digital badge valid for 1 year.
Why should I take this course?
You should take this course if it’s necessary for you or your team develop and clear understanding all the obligations placed on a personal assistant. Keeping in line with the Care Workforce Pathway guidelines, the Skills for Care guidelines, the Human Rights Act 1998 – Article 8, Mental Capacity Act 2005, Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 – Regulation 10, The Equality Act 2010, The Care Act 2014 and The Data Protection Act 2018.
What are the benefits of taking this course?
This course helps personal assistants understand their roles, responsibilities and expectations. By learning about legal and professional obligations, PAs can work safely and confidently. It also reduces the risk of misunderstandings or poor practice. Overall, the course supports accountability and high quality care.
What will I learn?
This course will provide you and/or your team with the required clarity about a certain standard of care that meets the expectations of the person being supported and / or your individual employer (IE), how to be open and learn from feedback, list of all the relevant legislations in the UK, how to manage situations that are new or challenging including how to openly discuss this with the person you support or your individual employer, how to support and / or manage incidents, errors and ‘near misses’ and how to learn from them. Finally, if the individual being supported has specifically requested you and / or team to support them in dealing with confrontation and difficult situations, we will inform you how you can do that in a safe and effective manner.
Course Duration: 1 hour.
