Description
Welcome to the Halo Staffing Face-to-Face course about competency assessment.
We will begin this course with an explanation of the purpose and functions of assessing competency.
We will then move on to describing the benefits of assessing competency.
The next section will explain how you can prepare for a competency assessment.
Here we will also explain what a competency assessment template or checklist is.
The next section will inform you how to conduct competency assessments.
This will be followed by a section which will talk about how to document the competency assessment and what should be included in it.
From there we will move on to describing how to coach staff through supportive conversations.
Strategies and tools required for open and supported discussions will be the theme of the next section.
We will then explain to you how to encourage Two-Way Communication.
The next section will inform you about the importance of providing effective feedback.
You will then be able to understand how to deal with conflicts in supervision.
Positive reinforcement and how to use it will be discussed in the next section.
Finally, we will inform you how to demonstrate competency assessment effectively.
Is this for me?Â
This course has been carefully designed for carers, support workers, nurses and managers who want to learn about Competency Assessment. As specialists in providing staffing solutions Halo Staffing’s courses are relevant for many industries including health and social care for carers, support workers, nurses and managers. Completing this course will ensure that you are fully up to date with relevant content to provide you with the skills and knowledge necessary to excel in your field. On successful completion of this course, you will be issued with a certificate and digital badge valid for 1 year.
Why should I take this course?Â
You should take this course if it’s necessary for you or your team to learn about Competency Assessment, protect people and keep them safe from harm and abuse in a health care setting. Keeping in line with the Mental Capacity Act 2005, the Mental Capacity Act – code of practice 2007 (updated in 2020), the Health and Social Care Act 2008, Equality Act 2010, the Human Medicines Regulations 2012, the Health and Social Care Act 2012, the Care Act 2014, the Data Protection Act 2018, Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 and Care Quality Commission (Registration) Regulations 2009.
What are the benefits of taking this course?
This course helps care leaders and supervisors overcome inconsistencies in assessing staff performance by providing clear structures for carrying out competency assessments. By learning how to observe practice, give constructive feedback and document outcomes effectively, managers can ensure staff are working safely and to the required standards. It also strengthens communication and supports professional development, helping to address performance gaps early. Overall, the course improves accountability, builds staff confidence and ensures safer, more reliable care delivery.
What will I learn?Â
This course will provide you and/or your team with a clear understanding of how to complete competency assessments and provide constructive feedback confidently, sensitively and supportively. You and/or team will learn about the basic concept of competency assessment, its purpose, functions and benefits; list of relevant legislations in the UK, importance of competency assessment in a care setting, preparation, Q & A regarding this task, checklist/template, procedure and documentation of the results. The delegates will also learn how to coach staff through supportive conversations, strategies and tools required for open and supported discussions, how to encourage Two-Way Communication, how to provide effective feedback, how to deal with conflicts in supervision, positive reinforcement and how to demonstrate competency assessment with confidence.
Course Duration:
Face-2-Face session will be delivered at your location for up to 16 attendees. Cost of this course is for all 16 attendees.
eLearning: 3 hours.
Face to Face session:Â Equivalent to a one day course.
