Supporting staff working outside of direct care delivery

  • Aim: To understand how to preserve life, prevent the situation worsening and promote recovery. Objectives: By successfully completing this course you will be able to:
    • Describe what is meant by First Aid
    • Explain about the 3 priorities of First Aid
    • Describe the difference between an accident and an incident
    • Describe the procedure to assess the casualty’s condition
    • Explain how to follow the Resuscitation Council’s guidelines, including the ABCDE approach
    • Explain how to help an unconscious but breathing person
    • Explain how to help an unconscious and not breathing person, including cardiopulmonary resuscitation (CPR)
    • Identify what a defibrillator is, and how to use an automated external defibrillator (AED)
    • Explain how to provide first aid for wounds, bleeding, burns, scalds, choking, seizures, shock, and issues with blood circulation
    • Identify the signs of 3 heart conditions
    • Identify the signs of a stroke
    • Describe the symptoms, triggers, and action plan to help anyone affected by anaphylaxis
    • Identify the essential tasks to be performed after providing any form of first aid
    Course Duration: Face-2-Face session will be delivered at your location for up to 12 attendees. Cost of this course is for all 12 attendees. Online learning: 1 hour. Face-2-Face practical session:  5 to 7 hours.
  • Aim: To perform basic first aid in an emergency situation at work. Objectives:  By successfully completing this blended course you will be able to:
    • Explain the definition of First Aid
    • Identify the 3 priorities of First Aid
    • Describe the importance of preventing cross infection
    • Explain and demonstrate how to assess the situation and circumstances in order to act safely, promptly, and effectively in an emergency
    • Explain and demonstrate how to administer first aid to a casualty who is unconscious but breathing
    • Explain and demonstrate how to administer first aid to a casualty who is unconscious and not breathing
    • Explain and demonstrate how to perform cardiopulmonary resuscitation (CPR)
    • Explain the use of an automated external defibrillator (AED)
    • Explain what seizures are and demonstrate how to provide first aid to an individual who is suffering from them
    • Explain and demonstrate how to help an individual who is choking
    • Explain and demonstrate how to provide first aid for wounds, bleeding, burns, scalds, shock, and issues with blood circulation
    • Describe the need for record keeping
    Course Duration: Face-2-Face session will be delivered at your location for up to 12 attendees. Cost of this course is for all 12 attendees. Online learning: 2 hours. Face-2-Face practical session:  8 hours. Total training equivalent to 1 day course.  
  • Aim: To reduce the effects of injury or illness suffered at work, whether caused by the work itself or not. Objectives:  By successfully completing this blended course you will be able to:
    • Explain the importance of first aid at work
    • Describe the legislation governing first aid at work
    • Explain the 2 priorities of first aid at work
    • Explain what is meant by adequate and appropriate first aid arrangements
    • Describe the difference between an appointed person and a first aider
    • Explain and demonstrate how to administer first aid to a casualty with injuries to bones, muscles, ligaments, joints and injuries to the spine
    • Explain and demonstrate how to administer first aid to a casualty with chest injuries
    • Explain and demonstrate how to provide first aid for burns and scalds, eye injuries, poisoning, and anaphylactic shock
    • Recognise the presence of major work-related illnesses
    • Explain and demonstrate how to provide first aid for heart attack, stroke, epileptic seizures, asthma attack and diabetic emergencies
    • Explain what must be reported under RIDDOR
    Course Duration: Face-2-Face session will be delivered at your location for up to 12 attendees. Cost of this course is for all 12 attendees. Online learning: 2 hours. Face-2-Face practical session:  8 hours. To complete the First Aid at Work (FAW) blended course you need to first complete the Emergency First Aid at Work (EFAW) blended course. Total training including the EFAW is equivalent to a 3 day course.
  • Aim:  Support disabled people to live, learn and work as independently as they choose. Objectives: By successfully completing this course you will be able to:
    • Explain what a learning disability is
    • Identify the difference between a learning difficulty and a learning disability
    • List at least 3 categories and 10 types of learning disabilities
    • Explain what is profound and multiple learning disability (PMLD)
    • Explain the effects of learning disability on the person and their family
    • List at least 3 pieces of legislation relevant to learning disability
    • Describe how to support people with learning disability
    • List 10 values and behaviours needed to support people with a learning disability
    • Describe the role of partners in care and support
    Course Duration: From 30 minutes to 1 hour. If you are looking to enroll more than one individual, please visit the Group Creation page HERE.
  • Aim: To understand what anxiety is and how to assist people who have anxiety  Objectives:  By successfully completing this course, you will be able to: 
    • Recognise at least 10 signs of anxiety 
    • Describe what an anxiety disorder is  
    • State at least 5 symptoms of a Generalised Anxiety Disorder 
    • Recognise that a Generalised Anxiety Disorder can affect different people in different ways 
    • Recognise at least 4 situations that could lead someone to develop an anxiety disorder 
    • Describe what Cognitive Behavioural Therapy is 
    • List at least 3 techniques for helping a person with anxiety to cope with the symptoms of an anxiety disorder 
    • List at least 3 self-help techniques for coping with the symptoms of an anxiety disorder 
    Course Duration: 30 minutes to 1 hour. If you are looking to enroll more than one individual, please visit the Group Creation page HERE.
  • Aim: To ensure that all members of staff are supported in the workplace. Objectives: By successfully completing this course you will be able to:
    • Identify a minimum of 5 basic workplace causes of mental health issues
    • Explain how to implement at least 5 strategies to tackle basic causes of basic mental health issues
    • Describe the benefits of promoting openness about mental health
    • Identify the 6 core standards of mental health first aid
    • Explain how to create a workplace mental health plan
    • List at least 6 strategies that you can implement to promote the wellbeing of all members of staff
    • Identify at least 3 benefits of encouraging conversations about mental health
    • Explain why it is important to provide employees with basic mental health support
    • Identify at least 10 factors of the work environment of your team members that promote mental health
    • Explain how to implement proactive opportunities for your team members to discuss their health and wellbeing, and the impact their work environment has on it, with their team leader(s)
    • List at least 6 techniques for training individuals to be able to treat their colleagues in a way that does not negatively impact their mental health
    • List at least 3 benefits of regularly monitoring the mental health of your team members
    • List at least 3 methods of monitoring the mental health of your team members
    • Explain what an annual wellbeing report is, and to know how to create one
    Course Duration: From 1 to 2 hours. If you are looking to enroll more than one individual, please visit the Group Creation page HERE.
  • Aim: To understand and provide support to deafblind, deaf and hard of hearing people and communities. Objectives: By successfully completing this course you will be able to:
    • Demonstrate a general awareness of deafblind, deaf, and hard of hearing people and communities
    • Describe the legislations relevant to sensory loss in the UK
    • Identify the barriers that deafblind, deaf, and hard of hearing people face
    • List the ways in which deafblind, deaf, and hard of hearing people communicate
    • Understand how to implement positive methods of communication for those who are deafblind, deaf, or hard of hearing
    • Describe positive methods of supporting individuals who are deafblind, deaf and hard of hearing
    Course Duration: Face-2-Face session will be delivered at your location for up to 16 attendees. Cost of this course is for all 16 attendees. eLearning: 3 hours. Face to Face session:  Equivalent to a one day course. If you are looking to enroll more than one individual, please visit the Group Creation page HERE.
  • Aim:  To know how to embed inclusivity within your organisation and wider practices, with regards to disabilities and mental health. Objectives: By successfully completing this course you will be able to:
    • Describe the Disability Confidence Framework
    • List at least 3 benefits of the Disability Confidence Framework
    • Explain about the different levels of the Disability Confidence Framework
    • Describe how long a typical Disability Confidence Framework accreditation lasts for
    • Describe how the Voluntary Reporting Framework works
    • Describe the actions necessary to achieve or maintain the different levels of the Disability Confidence Framework
    Course Duration: From 30 minutes to 1 hour. If you are looking to enroll more than one individual, please visit the Group Creation page HERE.
  • Aim: To be able treat disabled individuals equally and equitably. Objectives: By successfully completing this course you will be able to:
    • Explain what a disability is
    • Describe what is contained in the Equality Act 2010, with regards to preventing discrimination against disabled individuals
    • Explain the distinction between visible and invisible disabilities
    • Describe the concepts of equality and equity
    • Describe the social model of disability
    • Identify 10 ways that an individual may require assistance due to a disability
    • Identify 5 reasonable adjustments to your behaviour that you can make to assist disabled individuals around you
    • Explain why it is important to follow the basics of etiquette, and not to make assumptions about disabled people
    Course Duration: 30 minutes to 1 hour. If you are looking to enroll more than one individual, please visit the Group Creation page HERE.
  • Aim: To keep people safe by reducing the risk of, and knowing how to react to, fire in the workplace. Objectives: By successfully completing this course you will be able to:
    • Describe the characteristics of fire, smoke, and toxic fumes
    • Identify at least 6 fire hazards in the work environment
    • Explain how to recognise any significant findings of fire risk evaluations
    • Explain how to perform basic fire prevention, and the importance of local fire safety protocols
    • Describe when it is necessary to raise the fire alarm, how to raise the fire alarm, and what to do if the fire alarm is raised
    • Describe the actions to take if fire breaks out or if smoke is detected
    • Identify the different types of fire extinguishers
    • Explain about the different uses of fire extinguishers
    • Identify the safety precautions associated with fire extinguishers
    • Explain about the importance of being familiar with evacuation procedures and associated escape routes
    Course Duration: From 30 minutes to 1 hour. If you are looking to enroll more than one individual, please visit the Group Creation page HERE.
  • Aim: To be able to manage your own levels of stress, and be able to gauge and increase your own resilience Objectives: By successfully completing this course you will be able to:
    • Recognise four different categories of signs of stress
    • Identify at least four different signs of stress
    • Recognise what can contribute to a stressful situation
    • Identify three things you can do to help deal with a stressful situation
    • Identify three ways to reduce your stress levels
    • Gauge what your level of resilience is
    • List 3 things you can do to increase your level of resilience
    Course Duration: 30 minutes to 1 hour. If you are looking to enroll more than one individual, please visit the Group Creation page HERE.
  • Aim: To be able to handle technology and information in a lawful and secure way. Objectives:   By successfully completing this course you will be able to:
    • Identify the relation between Data, Information and Cyber
    • Explain why data security is important in the social care sector
    • Identify the 3 areas of data security
    • Describe the General Data Protection Regulation (GDPR) 2018
    • Explain about the cyber security landscape and the 4 major threats
    • Identify counter measures to mitigate the 4 major cyber security threats
    • List 5 responsibilities in handling technology and information securely
    Course Duration: 1 hour. If you are looking to enroll more than one individual, please visit the Group Creation page HERE.
  • Aim: To understand what is considered as discrimination, what can cause it, and how to respond in an effective way in order to reduce discrimination. Objectives: By successfully completing this course you will be able to:
    • Explain diversity, equality and inclusion
    • Explain what discrimination is
    • Identify 3 pieces of legislation surrounding this topic
    • Describe what you can and cannot do when you come across discrimination within your work place
    • Explain how to ensure everyone is included fairly
    Course Duration: 30 minutes to 1 hour. If you are looking to enroll more than one individual, please visit the Group Creation page HERE.
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