Our care training courses are suitable for individuals wishing to develop their skills, new care workers, care workers who are looking to update their knowledge and for providing care training courses for the staff you employ. You can buy our courses individually or as a group, you can quickly and easily purchase multiple courses through our Group Creation page which can be found HERE.
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Aim: To understand the skills required to make efficient use of technology in a care setting Objectives: By successfully completing this course you will be able to:- Understand the basics about the technology
- Describe the list of digital devices you may be working with daily
- List of the relevant legislations in the UK
- Understand and match technologies to the care tasks
- Describe how you to make use of accessibility tools on devices and help others to use these tools
- Explain how to use the internet to access websites, search engines or emails as required by your role as a care professional
- Understand how to solve basic problems when using technology
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Aim: To understand, develop and use digital technology and provide the best person-centred care Objectives: By successfully completing this course you will be able to:- Understand the importance of technology and digital skills in this sector
- Understand how to use technology to work in a person-centred way
- List all the relevant legislations in the UK
- Describe how you can help people to learn about technologies that may benefit them
- Understand how to help people to access their personal information and contribute to their digital social care records
- Explain how to use technology to help people to build and maintain relationships and participate in their community
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Aim: To understand how to be a good citizen of a modern and diverse Great Britain Objectives: By successfully completing this course you will be able to:- Understand what British values are
- Explain the general purpose of them
- Understand how they relate to the health and social care sector
- List all the relevant legislations in the UK
- Understand how you can uphold and promote …
- The principle of democracy
- The rule of law
- Individual liberty
- Mutual respect
- Tolerance of those with different faiths and beliefs
- Describe the CQC assessment and evidence categories to demonstrate your compliance
- List a few challenges you may face during the implementation of these values in a care setting and some strategies you can employ to counter them
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Aim: To create a proactive safety culture within the workplace through prompt reporting and thorough investigation of all the accidents and incidents Objectives: By successfully completing this course you will be able to:- Describe why is it important to develop a safety culture within the workplace
- Understand incidents, accidents, errors and near misses
- List all the relevant legislations in the UK
- Identify legal and regulatory requirements related to the reporting of accident and incidents
- Describe the consequences of a failure to report an accident or incident
- Explain the process of reporting the accidents and incidents within the workplace
- Explain how to a conduct thorough investigation and identifying the root cause(s)
- Understand the importance of maintaining accurate records of accidents and incidents
- Describe how to engage in continuous improvement by reviewing and updating accident and incident management procedures regularly
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Aim: To provide the knowledge and skills required to create a safe and compliant workplace Objectives: By successfully completing this course you will be able to:- Describe what is risk assessment
- Describe the compliance and responsibilities associated with this process
- List all the relevant legislations in the UK
- Explain the process of risk assessment
- Understand what robust risk management is
- Explain how to store the relevant documents and ensure effective dissemination of information within the workplace
- Understand the reasons for conducting regular reviews and keeping the risk assessment process up to date
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Aim: A spotlight on understanding and accepting dementia and providing proactive support Objectives: By successfully completing this course you will be able to:- Understand the fundamentals of dementia
- Describe the types and signs of dementia
- Explain the difference between dementia and other similar conditions
- List relevant legislation in the UK
- Describe the physical, psychological and emotional difficulties faced by people living with dementia
- Distressed Behaviour, possible reasons behind the and strategies to de-escalate them
- Describe how to deliver person-centred care to an individual with dementia
- Explain how to communicate effectively with people living with dementia
- Explain what is meant by “ living well ” and how to create dementia-friendly environments
- Describe the importance of providing effective care at present and in the future
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Aim: To develop a clear understanding of the people’s disability and circumstances as a personal assistant (PA) Objectives: By successfully completing this course you will be able to:- Understand the person’s disability and circumstances and the impact it has on them as an individual
- Understand any specialist needs that arise from the person’s circumstances
- List all the relevant legislations in the UK
- Be able to support the person in the management of their situation, being led by them in the delivery of the support they choose
- Understand the boundaries of your understanding, including when to seek assistance from other services or from your IE to source appropriate training or development
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Aim: To develop a clear understanding of mental capacity and how it can affect how you deliver support to the individual as a personal assistant (PA) Objectives: By successfully completing this course you will be able to:- Understand the principles of mental capacity as they apply to your role as a PA
- List of all the relevant legislations in the UK
- Understand the application of the principles of mental capacity and consent in your role
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Aim: To develop a clear understanding of the benefits of reflective practice in your role as a PA Objectives: By successfully completing this course you will be able to:- Understand what reflective practice is
- Explain why it is important in your role as a PA
- List the relevant legislations in the UK
- Explain how reflecting on the support you provide can improve your own knowledge, skills and understanding
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Aim: To develop a clear understanding of your obligations with regards to the health, safety and wellbeing of everyone Objectives: By successfully completing this course you will be able to:- Understand your own responsibilities, and the responsibilities of others with regards to health and safety
- Understand and know how to promote fire safety
- List all the relevant legislation in the UK
- Be able to comply with risk assessments provided by your IE
- Understand procedures for responding to accidents and sudden illness and providing basic life support to the person you support
- Understand any medication and healthcare tasks that the person you support requires
- Understand how to safely handle any domestic hazardous substances
- Understand the need to work safely and securely, putting neither yourself nor the person you support at undue risk
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Aim: To develop a clear understanding of the importance of managing people’s personal information safely Objectives: By successfully completing this course you will be able to:- Understand the need for safe managing of people’s information
- Understand what information the person you support has agreed to share with others and what they wish to remain confidential
- List all the relevant legislations in the UK
- Understand that the person you support may alter their agreement on what information can be shared with others, providing or withdrawing consent as they see fit
- Understand the need to handle information in accordance with the requirements set by your individual employer (IE)
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Aim: To develop a clear understanding of the importance of resilience and coping skills in your role as a personal assistant Objectives: By successfully completing this course you will be able to:- Understand how to manage stress
- List the relevant legislations in the UK
- Understand how to protect your own mental health and personal wellbeing
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Aim: To develop a clear understanding of the importance of practicing equality, diversity and inclusion in your work as a personal assistant Objectives: By successfully completing this course you will be able to:- Understand the importance of equality, diversity and inclusion and human rights
- List the relevant legislations in the UK
- Understand how to work in an inclusive way
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Aim: To develop a clear understanding all the obligations placed on you as a personal assistant Objectives: By successfully completing this course you will be able to:- Understand that you have a duty to provide a certain standard of care that meets the expectations of the person you support or your IE
- Understand how to be open and learn from feedback from the person you support or your IE
- List the relevant legislations in the UK
- Understand how to manage situations that are new or challenging to you, including how to openly discuss this with the person you support or your IE
- Understand how to support people or your IE to deal with incidents, errors and ‘near misses’ and how to learn from them
- Understand how to manage incidents, errors or ‘near misses’ in situations where the person is unable to manage these for themselves
- Understand how to support the person to deal with confrontation and difficult situations where they have asked this of you
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Aim: To develop a clear understanding about safeguarding adults and children Objectives: By successfully completing this course you will be able to:- Understand the core principles of safeguarding adults and how they might apply to your role as a PA
- Understand that you should be led by the person you support in how they want to safeguard themselves from abuse
- List the relevant legislations in the UK
- Understand when the person who receives your support may require safeguarding and in which circumstances they can safeguard themselves
- Understand how to respond to suspected or disclosed abuse, including who this should be reported to
- Understand how to protect the person who receives your support from harm and abuse
- Describe the principles of safeguarding children and what to do when you have concerns
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Aim: To develop a clear understanding of the importance of maintaining an individual’s dignity while providing care and support to them Objectives: By successfully completing this course you will be able to:- Understand the principles that underpin privacy and dignity in care
- Describe how to maintain the privacy and dignity of the person you support
- List the relevant legislations in the UK
- Explain how to support the person’s right to make choices
- Explain how to support the person to make choices about the support they receive
- Understand how to support the person to be active in their own life (for example, through ‘active participation’)
- Explain how to support the person to actively participate in the support they receive
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Aim: To develop a clear understanding and demonstrate effective interpersonal skills in your role as a PA Objectives: By successfully completing this course you will be able to:- Explain which interpersonal skills are essential for a personal assistant
- Understand the importance of effective communication with your IE and/or the person you support
- List all the relevant legislations in the UK
- Understand how to meet the communication and language needs, wishes and preferences of your IE and/or the person you support
- Understand how to promote effective communication with your IE and/or the person you support and, where relevant, with your fellow personal assistants
- Understand how to work out the preferred communication method with the person you support, including using appropriate communication aids and technologies
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Aim: To develop a complete of the role as a personal assistant Objectives: By successfully completing this course you will be able to:- Understand the basic terminology
- Describe the values and behaviours expected from you as a personal assistant (PA)
- List the relevant legislations and guidelines to be observed in the UK
- Describe the role and list the responsibilities of a PA
- Understand the working relationship between you and the person you support
- Understand how to work in ways that have been agreed with your individual employer and/or the person you support
- Understand the separate working relationship between you and your individual employer (IE) where the IE is separate from the person you support
- Explain how to develop your own knowledge and skills
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Aim:To equip care workers, support workers and personal assistants with a clear understanding of delivering person-led support Objectives: By successfully completing this course you will be able to:- demonstrate commitment to develop and consolidate expertise or skills
- proactively coach and share knowledge and best practice with colleagues
- show strong written and verbal communication skills, including the ability to communicate complex information in a clear and accessible way
- List the relevant legislations in the UK
- be able to support people’s emotional and psychosocial needs and role model effective practice
- be able to use knowledge and understanding of the people you support to advocate for their wishes when they are unable to do so
- know how to build and sustain professional relationships, including establishing accountability and negotiating responsibilities
- be able to work autonomously within your scope of practice and take initiative
- understand your own role, responsibilities and scope (including limitations) of practice
- understand when to ask for additional support and to who and how to escalate
- be confident to speak up when things do not feel right
- know and understand strategies to develop resilience in yourself and know how to seek support to deal with uncertain situations
- recognise and report any factors that may adversely impact safe and effective care provision
- understand what is meant by health inequalities, and your own role in working towards reducing them
- maintain accurate and up-to-date records, ensuring all care interventions and observations are recorded in a timely manner
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Aim: To be able to identify and provide effective support to an individual experiencing anaphylaxis Objectives: By successfully completing this course you will be able to:- Understand what anaphylaxis is
- List 5 possible causes of anaphylaxis
- Describe the science behind a severe allergic reaction
- List the symptoms of mild to moderate allergic reaction
- List 15 possible causes which for an allergic reaction to become severe
- List the symptom of severe allergic reaction
- Describe how you can provide effective support to an individual experiencing severe allergic reaction
- List 10 points for safe and efficient anaphylaxis management in a care setting
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Aim: To develop a complete understanding of wound care. Objectives: By successfully completing this course you will be able to:- Understand the anatomy of our skin and its function in our body
- Understand how to recognise different types of wounds
- Understand all about a skin tear
- List of relevant legislations in the UK
- Guidelines and protocols set by the Midlands Partnership NHS Foundation Trust (MPFT)
- Describe the importance of infection control measures in preventing complications
- Describe the process of wound assessment, dressing and management
- Understand all about pressure ulcers
- Describe how to support service users experiencing pain due to wounds
- Understand the process, stages and risks involved in the healing of wounds
- Understand the importance of documentation associated with wound care
- Explain the importance of escalating and reporting issues promptly
- Describe how to support the service users in maintaining good skin care and integrity
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Aim: To develop an advanced knowledge of dementia and provide the best outcomes for people living with it Objectives: By successfully completing this course you will be able to:- Understand what dementia is and explain the importance of dementia awareness
- Describe the types, signs, progression and stages of dementia
- Understand what is delirium and the symptoms associated with it
- Explain the difference between dementia and delirium
- Understand how dementia impacts an individual’s willingness to engage with others
- List all the relevant legislations and the legal framework in the UK
- Describe the physical, psychological and emotional problems faced by people with dementia
- Understand the issues around their wellbeing and quality of life
- Explain why people with dementia present certain behaviours
- Describe the triggers of those behaviours, along with strategies to de-escalate them
- Demonstrate the strategies and skills required to effectively communicate with people living with dementia
- Describe how to deliver person-centred care to an individual with dementia
- Understand the administration of medication to individuals with dementia using a person-centred approach
- Explain how to use evidence-based interventions to address cognitive and functional decline in people with dementia
- Understand how to maintain dignity, empower the individuals to make choices and maintain independence as much as possible
- Describe the ethical considerations in decision-making and capacity assessment
- Understand the importance of equality, diversity and inclusion in dementia care
- Explain how to develop empathy, compassion, and cultural sensitivity in dementia care practice
- Describe how to design meaningful activities to improve the engagement of individuals with advanced dementia
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Aim: To gain a complete understanding of dysphagia management using IDDSI standards Objectives: By successfully completing this course you will be able to:- Understand the difference between a normal swallow and an abnormal swallow
- Understand what is dysphagia, the signs and symptoms associated with this condition
- Identify common causes and underlying medical conditions associated with dysphagia
- Understand the implications of dysphagia on a person’s health and wellbeing
- Explain the risk factors of aspiration and choking and list some strategies to prevent them
- Describe the importance of maintaining adequate hydration and nutrition with safe and efficient swallowing function
- Explain why is early detection of dysphagia is important
- Understand the importance of the individual’s diet history in the dysphagia assessment process
- Explain about the process of assessment and screening of dysphagia
- Participate in a group discussion – real life examples and best practices to manage dysphagia in different care settings
- List the relevant legislations in the UK
- Explain the importance of safe management of food production for people affected by dysphagia.
- Understand what is the International Dysphagia Diet Standardisation Initiative (IDDSI), impact, causes and consequences
- Describe the IDDSI framework and levels
- Understand the rationale behind texture modification of food and drink according to IDDSI levels
- Understand texture modification of food according to IDDSI levels
- Participate in texture modification and demonstrate your knowledge by testing the texture compliance with IDDSI levels
- Understand texture modification of drinks according to IDDSI levels
- Participate in texture modification and demonstrate your knowledge by testing the texture compliance with IDDSI levels
- Explain the importance of promoting independence and dignity of all the service users
- Understand the importance of proper positioning during meals
- List the equipment and assistive devices which can be used to support individuals with dysphagia
- Explain how to use and maintain dysphagia-specific equipment effectively
- Explain the need to gain education and training on safe swallowing strategies and diet modifications
- Understand the safe feeding techniques
- Understand how environmental factors impact safe swallowing
- Understand why is communication and collaboration important
- Explain how to communicate effectively with individuals and team members
- Understand the need to collaborate with other healthcare professionals
- Describe the importance of documentation and accurate record-keeping
- Explain the process of documentation of assessment results and recommended interventions
- Describe why you should regularly monitor and review the swallowing function and dietary tolerance of the individual
- Understand how to recognise and respond to choking incidents and implement emergency protocols
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Aim: To develop a clear understanding of working in a person-centred way Objectives: By successfully completing this course you will be able to:- Define what is meant by person-centred values
- Understand how to work in a person-centred way
- List the relevant legislations in the UK
- Explain the importance of mental capacity when providing person-centred care
- Understand how to support the individual by addressing factors that may be causing pain, discomfort or emotional distress
- Understand how to support the individual to maintain their identity, self-esteem, spiritual and overall wellbeing
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Aim: To develop a clear understanding of duty of care and duty of candour Objectives: By successfully completing this course you will be able to:- Define duty of care and duty of candour
- Understand the support available for addressing dilemmas that may arise about duty of care
- List the relevant legislations in the UK
- Explain how to deal with and learn from comments and complaints
- Explain how to deal with incidents, errors and near misses
- Explain how to deal with confrontation and difficult situations
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Aim: To develop an understanding of using and managing data securely in a care setting Objectives: By successfully completing this course you will be able to:- Understand the need for secure handling of information in care settings
- Describe how to access support for handling information
- List the relevant legislations in the UK
- Understand how to handle information in accordance with agreed ways of working
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Aim: To develop an understanding of maintaining someone’s dignity while providing care and support Objectives: By successfully completing this course you will be able to:- Understand the principles that underpin privacy and dignity in care
- Understand how to maintain the privacy and dignity of the individuals you care for
- List the relevant legislations in the UK
- Describe the importance of an individual’s right to make choices about their own care
- Understand and encourage active participation from the service users
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Aim: To develop and clear understanding the importance of resilience and coping skills when delivering care and support Objectives: By successfully completing this course you will be able to:- Understand what is work-related stress
- Describe a few signs and causes of a stressful situation in the health and social care setting
- List the relevant legislations in the UK
- Explain the concept of stress risk management
- Understand how you can improve your resilience and coping skills
- Understand how to look after your own mental health and wellbeing
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Aim: To develop and clear understanding of ensuring equality, diversity and inclusion are a part of your practice Objectives: By successfully completing this course you will be able to:- Understand the importance of equality, diversity, inclusion, and human rights
- Identify the signs of a discriminatory behaviour
- List the relevant legislations in the UK
- Explain how to work in an inclusive way
- Describe what you can do to reduce and eliminate any discriminatory behaviour
- Understand where to get information, advice and support about equality, diversity, inclusion and human rights
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Aim: To develop and clear understanding of the importance of supporting others to maintain good fluid and nutrition intake Objectives: By successfully completing this course you will be able to:- Understand why good nutrition and hydration are important in maintaining health and wellbeing
- Describe the importance of food safety and hygiene
- Identify the signs of poor nutrition and hydration
- List the relevant legislation in the UK
- Describe the 10 key characteristics of good nutrition and hydration
- Explain what you can do to support others to maintain good fluid and nutrition intake
- Understand where to get more information and how to report your concerns to the relevant person
