Our care training courses are suitable for individuals wishing to develop their skills, new care workers, care workers who are looking to update their knowledge and for providing care training courses for the staff you employ. You can buy our courses individually or as a group, you can quickly and easily purchase multiple courses through our Group Creation page which can be found HERE.
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Aim: To be able to understand the purpose of RIDDOR and comply with this regulation. Objectives: By successfully completing this course you will be able to:- Describe what RIDDOR is
- Describe what a responsible person is, according to RIDDOR
- Identify the difference between an accident and a dangerous occurrence
- Describe what RIDDOR states must be reported
- Describe when reporting must be done
- Describe which records need to be stored and why
- Describe your role as an employee in this process
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Aim: To develop and clear understanding the importance of resilience and coping skills when delivering care and support Objectives: By successfully completing this course you will be able to:- Understand what is work-related stress
- Describe a few signs and causes of a stressful situation in the health and social care setting
- List the relevant legislations in the UK
- Explain the concept of stress risk management
- Understand how you can improve your resilience and coping skills
- Understand how to look after your own mental health and wellbeing
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Aim: To develop and clear understanding of how to reduce the likelihood of harm and abuse Objectives: By successfully completing this course you will be able to:- Establish the basics about this subject
- Understand the principles of safeguarding adults
- Describe how to reduce the likelihood of abuse
- List of relevant legislations in the UK
- Describe how to respond to suspected or disclosed abuse
- Understand how to protect people from harm and abuse - locally and nationally
- Understand restrictive practices
- Explain how to safeguard children
- Describe how you can demonstrate dignity and respect when providing heath and care services
- List your responsibilities in safeguarding individuals
- Explain where you can get more information to prevent and protect individuals from harm and abuse
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Aim: To be able to promote good sexual and reproductive health. Objectives: By successfully completing this course you will be able to:- Describe the legal standing around your involvement in caring for an individual’s sexual health
- Identify the basic anatomy involved in sexual health
- Describe the specifics of consent, and where consent has and has not been given
- List 10 different contraceptive methods, and their side effects
- Describe what do when an individual may be planning a pregnancy
- Describe what to do when an individual has an unexpected pregnancy
- Identify 5 Sexually Transmitted Infections and Sexually Transmitted Diseases
- Describe what to do when an individual is concerned they may have a Sexually Transmitted Infection or Sexually Transmitted Disease
- Identify the appropriate steps involved when safeguarding an individual’s sexual health
- Explain how to get an individual to be involved in their own sexual health
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Aim: To understand and know how to promote fire safety in the workplace Objectives: By successfully completing this course you will be able to:- Establish the basics of this subject
- Describe the fire hazards in a typical work setting
- Understand who is responsible for fire safety in the workplace
- Describe the fire safety regulations in England and Wales
- List the type and use of fire safety equipment found in the work setting
- Describe the fire risk assessment procedure in a care premises
- Understand what you need to do when you detect a fire in the workplace
- Understand the importance of fire safety and evacuation plans
- Understand the implications of ignoring the fire safety guidelines
- Describe the importance of fire safety training in the workplace
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Aim: To understand the importance of privacy and dignity within health and social care, and how to implement them into your work. Objectives: By successfully completing this course you will be able to:- Explain what is meant by privacy and dignity
- Describe the principles behind keeping an individual’s privacy and dignity
- List 3 ways to maintain the privacy and dignity of an individual
- Explain how to support the “right to choose” of an individual
- Describe what an informed choice is, and how to support an individual to have one
- Explain what active participation is, and 3 ways to promote it
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Aim: To be able to recognise and prevent radicalisation within healthcare Objectives: By successfully completing this course you will be able to:- State what Prevent is
- Describe the objectives of the Prevent strategy
- List your responsibilities with regards to Prevent
- Identify 3 signs of radicalisation
- List 5 situations that may make someone more vulnerable to being radicalised
- State how direct and indirect factors can change the thoughts and behaviours of an individual
- State 2 organisations to contact if you are worried that someone is being radicalised
- State how to raise concerns
- State the importance of sharing information
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Aim: To develop a clear understanding of techniques, strategies and approaches that support people’s behaviour in a truly positive way. Objectives: By successfully completing this course you will be able to:- Understand what is meant by positive behaviour support (PBS)
- PBS and CQC
- List the relevant legislations in the UK
- Explain how to promote positive behaviour and reduce behaviours that challenge
- Describe the importance of collection and analysis of data relating to the behaviour concerned
- Describe the factors, motives and functions that contribute to challenging behaviours in the
- Understand how to create individual behaviour support plans based on functional behaviour assessments and identified goals
- Explain the ethical aspects of positive behaviour support
- Explain the importance of considering the person and his or her life circumstances, including physical health and emotional needs such as the impact of any traumatic or adverse life events and mental illness
- Describe how to design strategies to reduce the occurrence of behaviours that challenge through proactive approaches
- Demonstrate effective communication skills to engage staff, families, and stakeholders in positive behaviour support initiatives
- Explain the importance of collaborating with staff to ensure consistent implementation of behaviour support plans
- Describe how to reduce the likelihood of behaviours that challenge by creating physical and social environments that are supportive and capable of meeting people’s needs
- Describe preventative approach that aims to teach people new skills to replace behaviours that challenge – and other skills that enhance the opportunities people have for being independent
- Explain the importance of involving input from different professionals including multiple evidence-based approaches and treatments that come from a shared value base and are provided in a coordinated and person-centred manner
- Explain how and when to use active support and appropriate interventions that support physical, mental health and wellbeing
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Aim: To be able to support individuals with their behaviours in a safe. manner. Objectives: By successfully completing this course you will be able to:- Explain what Positive Behaviour Support is
- Describe potential reasons behind particular behaviours
- Explain how to respond to particular behaviours in a way that helps the individual
- Explain how to have a degree of awareness over your own emotional reactions
- Explain how to act in such a way as to reduce the need for physical intervention
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Aim: To develop a culture where your team can achieve their full potential. Objectives: By successfully completing this course you will be able to:- Identify 5 important aspects of a personal development plan
- List at least 3 benefits of setting and using personal development plans
- Describe 2 key theories of personal development
- Identify what an individual needs to develop
- Explain how to help an individual identify the most effective ways for them to develop
- Describe how you can guide an individual in setting realistic timeframes for their development
- Describe what a SMART target is
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Aim: To understand person centred values and how to apply them to your role as a health and social care worker. Objectives: By successfully completing this course you will be able to:- Explain what person-centred values are
- Identify 2 pieces of legislation surrounding person centred values and care
- Describe the importance of promoting dignity
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Aim: To be able to care for and assist individuals with being as comfortable as possible during palliative and end-of-life care. Objectives: By successfully completing this course you will be able to:- Describe what palliative care is
- List 3 reasons an individual may require palliative care
- Describe the steps and processes involved when performing palliative care
- Describe what end-of-life care is
- Explain the steps and processes involved when performing end-of-life care
- Describe how you can help relieve the symptoms of an individual in the last weeks of their life
- Describe at least 3 actions you can take to help you cope emotionally when caring for individuals who are approaching the end of their life
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Aim: To be able to brush the teeth of others safely and effectively. Objectives: By successfully completing this course you will be able to:- Perform risk assessment and gain permission
- Describe the items required for this task
- Describe the PPE required for this task
- Brush the teeth in a careful and methodical manner
- Understand what to do if you observe any issues
- Describe how to update the records
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Aim: To teach you how to safely move and handle an object or individual, and reduce the risk of manual handling injuries. Objectives: By successfully completing this course you will be able to:- List 2-3 relevant laws
- List 3 hazards in relation to moving and handling
- Explain the risk assessment process
- Identify good/bad posture
- Explain safe lifting technique of a box from the floor
- Explain safe techniques for assisting standing and walking
- Explain the safe use of hoists, slide sheets, and turntables
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Aim: To reduce the risk of modern slavery in your organisation Objectives: By successfully completing this course you will be able to:- Define what modern slavery is
- Describe what the Modern Slavery Act 2015 entails
- List at least 7 types of modern slavery
- List at least 7 signs of modern slavery
- State the impact modern slavery has, on both people and businesses
- Recognise at least 6 measures to reduce modern slavery in your organisation
- Describe what to do should you have a concern about modern slavery in your organisation
- Describe what to do if you are a member of a designated organisation and you encounter an instance of modern slavery
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Aim: To ensure that all members of staff are supported in the workplace. Objectives: By successfully completing this course you will be able to:- Identify a minimum of 5 basic workplace causes of mental health issues
- Explain how to implement at least 5 strategies to tackle basic causes of basic mental health issues
- Describe the benefits of promoting openness about mental health
- Identify the 6 core standards of mental health first aid
- Explain how to create a workplace mental health plan
- List at least 6 strategies that you can implement to promote the wellbeing of all members of staff
- Identify at least 3 benefits of encouraging conversations about mental health
- Explain why it is important to provide employees with basic mental health support
- Identify at least 10 factors of the work environment of your team members that promote mental health
- Explain how to implement proactive opportunities for your team members to discuss their health and wellbeing, and the impact their work environment has on it, with their team leader(s)
- List at least 6 techniques for training individuals to be able to treat their colleagues in a way that does not negatively impact their mental health
- List at least 3 benefits of regularly monitoring the mental health of your team members
- List at least 3 methods of monitoring the mental health of your team members
- Explain what an annual wellbeing report is, and to know how to create one
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Aim: To understand the definition of mental capacity and how it plays a vital part within a Health and Social care setting. Objectives: By successfully completing this course you will be able to:- Explain the definition of ‘mental capacity’
- Identify at least 5 different causes of lack of mental capacity and the effects on a day-to-day basis
- Identify and list all five statutory principles
- Explain the process of assessing a person who lacks mental capacity
- Explain the decision process and why working in an individual’s best interest is vital
- Describe the powers and bodies that support the mental capacity act
- Describe the importance of code of practice
- Explain the intentions of the Deprivation of Liberty Safeguards and be familiar with restraints and restrictive practices
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Aim: To teach you how to safely administer the medication types that you are legally proficient with, and reduce the risk of administration errors. Objectives: By successfully completing this course you will be able to:- Explain what is meant by administration of medicines
- Describe the importance of confidentiality in a health and social care setting
- Explain the importance of consent in a health and social care setting
- Explain the importance of safeguarding adults in relation to medication administration
- List the relevant legislations in the UK
- List the types and categories of medication, routes of administration
- Describe what is a MAR chart and how to record information in it
- Describe how to administer and record information about Control drugs
- Describe how to administer and record information about PRN mediation
- Describe how to administer and record information about over-the-counter medication
- Describe how to administer and record information about homely remedies
- Describe the safe administration of topical medication such as emollients and corticosteroids
- Describe how to administer and record information about transdermal patches
- Describe what should be done when placing an order and when receiving the medication
- Understand the storage requirements of medication
- Explain what to do when medication error happens
- Explain what to do when the service user has refused to take the medication
- Explain what to do when the service user has missed a dose of medication
- Explain the procedure for safe return of the refused/unwanted/damaged medication
- Explain how long the medication and their records must be kept after the service user has stopped receiving care from the service provider
- Describe your role in safe administration of medication
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Aim: To develop an understanding of using and managing data securely in a care setting Objectives: By successfully completing this course you will be able to:- Understand the need for secure handling of information in care settings
- Describe how to access support for handling information
- List the relevant legislations in the UK
- Understand how to handle information in accordance with agreed ways of working
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Aim: To understand what anxiety is and how to assist people who have anxiety Objectives: By successfully completing this course, you will be able to:- Recognise at least 10 signs of anxiety
- Describe what an anxiety disorder is
- State at least 5 symptoms of a Generalised Anxiety Disorder
- Recognise that a Generalised Anxiety Disorder can affect different people in different ways
- Recognise at least 4 situations that could lead someone to develop an anxiety disorder
- Describe what Cognitive Behavioural Therapy is
- List at least 3 techniques for helping a person with anxiety to cope with the symptoms of an anxiety disorder
- List at least 3 self-help techniques for coping with the symptoms of an anxiety disorder
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Aim: To develop an understanding of maintaining someone’s dignity while providing care and support Objectives: By successfully completing this course you will be able to:- Understand the principles that underpin privacy and dignity in care
- Understand how to maintain the privacy and dignity of the individuals you care for
- List the relevant legislations in the UK
- Describe the importance of an individual’s right to make choices about their own care
- Understand and encourage active participation from the service users
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Aim: To develop a clear understanding of the importance of maintaining an individual’s dignity while providing care and support to them Objectives: By successfully completing this course you will be able to:- Understand the principles that underpin privacy and dignity in care
- Describe how to maintain the privacy and dignity of the person you support
- List the relevant legislations in the UK
- Explain how to support the person’s right to make choices
- Explain how to support the person to make choices about the support they receive
- Understand how to support the person to be active in their own life (for example, through ‘active participation’)
- Explain how to support the person to actively participate in the support they receive
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Aim: To be able to safely and efficiently work by yourself without close or direct supervision. Objectives: By successfully completing this course you will be able to:- Describe at least 3 things to consider reducing the risks of lone working
- List at least 3 situations that may make a lone worker more at risk of violence
- Explain how to successfully complete a risk assessment
- Describe how lone working can affect stress levels and mental health
- Describe how the training needs of a lone worker can differ
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Aim: Support disabled people to live, learn and work as independently as they choose. Objectives: By successfully completing this course you will be able to:- Explain what a learning disability is
- Identify the difference between a learning difficulty and a learning disability
- List at least 3 categories and 10 types of learning disabilities
- Explain what is profound and multiple learning disability (PMLD)
- Explain the effects of learning disability on the person and their family
- List at least 3 pieces of legislation relevant to learning disability
- Describe how to support people with learning disability
- List 10 values and behaviours needed to support people with a learning disability
- Describe the role of partners in care and support
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Aim: To develop effective leaders who will lead and encourage continuous quality improvement. Objectives: By successfully completing this course you will be able to:- Describe the term leadership and the qualities of a leader
- Understand different leadership styles and apply appropriate approaches based on situational needs.
- Understand the importance of being visible and approachable as a leader
- List the relevant legislation in the UK
- Learn how to effectively delegate tasks and responsibilities
- Describe how staff can understand what the vision, values and strategies of your service are, and how they can achieve them in their role
- Understand how to effectively manage resources and identify the appropriate type and level of resources required to deliver safe and effective service
- Describe how to identify and address poor or variable staff performance
- Learn how to identify the strengths, interests, and developmental needs of staff members
- Understand how to identify and address staff development needs
- Learn techniques for setting SMART goals for staff development
- Understand why providing constructive feedback and recognition can support staff in their development journey
- Develop skills in providing constructive feedback during supervision sessions
- Learn how to respond to feedback in a timely and professional manner
- Demonstrate effective communication and interpersonal skills to support and motivate staff members
- Understand what is active listening and empathetic communication and how to practice it during supervisory interactions
- Understand the importance of promoting staff wellbeing and resilience
- Understand how to support staff to manage their own health, care and wellbeing and recognising the importance of self-care in leadership roles
- Describe how to manage the impact of their emotions and behaviour
- Understand importance of building and maintaining strong relationships with all staff, including clients, families, and community partners
- Understand importance with working in collaboration with others in and across networks
- Understanding the causes of conflict and how to effectively manage it
- Develop skills in active listening, effective communication, and problem-solving
- Develop skills in active listening, empathy, and effective communication
- Develop skills in critical thinking, analysis, and decision-making
- Understand the importance of considering multiple perspectives and gathering information before making decisions and encouraging other have the confidence and opportunity to contribute.
- Learn how to make ethical and informed decisions that align with the values and goals of the organisation and respecting the culture beliefs the individual
- Understand the importance of effectively managing comments and complaints
- Understand the importance of encouraging improvement and innovation to create continuous service improvement
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Aim: To ensure the safe and secure handling of information within a healthcare setting Objectives: By successfully completing this course, you will be able to:- Identify at least 7 key principles of information governance
- Describe why information governance is important
- List at least 2 pieces of legislation related to information governance
- List at least 3 different types of information
- Describe how to comply with relevant legislation on information governance
- Identify at least 6 threats to data security
- Identify any breaches of data protection and how to report them
- Describe how to implement security measures to keep confidential information safe
- List the 8 Caldicott Principles
- Recognise how to gain the consent of an individual if it is deemed necessary to share information
- Identify your responsibilities as a healthcare professional under the Freedom of Information Act 2000
- State the benefits of good informational governance
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Aim: To understand how infection is caused and how it can be prevented. Objectives: By successfully completing this course you will be able to:- Describe the stages of the cycle of infection
- Explain how to maintain basic hand hygiene
- List 5 things you can do in your role to prevent infection
- Explain all of the steps involved in safe clinical disposal
- Describe what constitutes as a PPE
- List 5 items of PPE and describe when they must be worn
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Aim: To gain a complete understanding of planning, monitoring, and management of nutritional consistencies. Objectives: By successfully completing this course you will be able to:- Understand what is IDDSI, its impact, causes and consequences.
- Understand what is dysphagia
- Explain the risk factors of aspiration and choking and list some strategies to prevent them
- List the relevant legislations in the UK
- Understand the importance of safe management of food production for people affected with dysphagia
- Explain the process of assessment and screening of dysphagia
- Describe the signs and symptoms to identify dysphagia
- Explain importance of early detection of dysphagia
- Understand the importance of patient history in the dysphagia assessment process
- Understand what is diet modification
- Explain the food textures according to IDDSI standard
- Explain how to modify diets according to IDDSI standards
- Explain how to adapt food and drink textures
- Explain how to prepare and test food according to IDDSI standards – Theory only
- Demonstrate how to prepare drinks according to IDDSI standards – Theory and Practical
- Explain the importance of promoting independence and dignity of all the service users
- Understand the importance of proper positioning during meals
- List the equipment and assistive devices which can be used to support individuals with dysphagia
- Describe an overview of any specialised equipment used in this context
- Explain how to use and maintain dysphagia-specific equipment effectively
- Explain the need to gain education and training on safe swallowing strategies
- Understand what does a good eating and drinking care plan look like
- Demonstrate how you will complete the eating and drinking care plan effectively
- Understand the safe feeding techniques
- Understand how environmental factors impact safe swallowing
- Understand why is communication and collaboration important
- Explain how to communicate effectively with individuals and team members
- Understand the need to collaborate with other healthcare professionals
- Describe the importance of documentation and accurate record-keeping
- Explain the process of documentation of assessment results and recommended interventions
- Describe why you should regularly monitor and review the swallowing function and dietary tolerance of the individual
- Understand how to recognise and respond to choking incidents and implement emergency protocols
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Aim: To ensure the health, safety, and wellbeing of people in your healthcare organisation Objectives: By successfully completing this course, you will be able to:- State why organisations have a commitment to delivering services safely
- Describe at least 4 ways of acting that are in line with the legislation, policies and procedures around the health and safety
- State how to find your organisation’s arrangements for consulting with employees on health and safety matters
- Identify how to find your organisation’s health and safety policies
- State the meaning of the terms hazard, risk, and risk assessment
- Describe at least 8 common workplace hazards
- Describe the symptoms, causes and treatment of Legionnaires disease
- Recognise how identified risks can be managed
- Identify at least 5 ways to apply and promote safe working practices in your job role
- List at least 4 actions you can take to ensure patient safety
- Recognise the importance of reporting health and safety concerns
- State the correct reporting processes used to gather information to help with managing risks
- Identify the appropriate methods to raise health and safety concerns, and who they should be raised to
- Describe your responsibilities in reporting incidents, ill health, and near misses
