Our care training courses are suitable for individuals wishing to develop their skills, new care workers, care workers who are looking to update their knowledge and for providing care training courses for the staff you employ. You can buy our courses individually or as a group, you can quickly and easily purchase multiple courses through our Group Creation page which can be found HERE.
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Aim: To develop a clear understanding of the importance of resilience and coping skills in your role as a personal assistant Objectives: By successfully completing this course you will be able to:- Understand how to manage stress
- List the relevant legislations in the UK
- Understand how to protect your own mental health and personal wellbeing
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Aim: To develop a clear understanding all the obligations placed on you as a personal assistant Objectives: By successfully completing this course you will be able to:- Understand that you have a duty to provide a certain standard of care that meets the expectations of the person you support or your IE
- Understand how to be open and learn from feedback from the person you support or your IE
- List the relevant legislations in the UK
- Understand how to manage situations that are new or challenging to you, including how to openly discuss this with the person you support or your IE
- Understand how to support people or your IE to deal with incidents, errors and ‘near misses’ and how to learn from them
- Understand how to manage incidents, errors or ‘near misses’ in situations where the person is unable to manage these for themselves
- Understand how to support the person to deal with confrontation and difficult situations where they have asked this of you
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Aim: To develop a clear understanding of your role and the importance of personal development Objectives: By successfully completing this course you will be able to:- Understand your role
- Work in ways that have been agreed with your employer
- Understand the concept of working relationships in adult social care
- Explain how to work in partnership with others
- Describe the importance of a personal development plan
- Agree your own personal development plan
- Explain how to develop your own knowledge, skills and understanding
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Aim: To develop a complete of the role as a personal assistant Objectives: By successfully completing this course you will be able to:- Understand the basic terminology
- Describe the values and behaviours expected from you as a personal assistant (PA)
- List the relevant legislations and guidelines to be observed in the UK
- Describe the role and list the responsibilities of a PA
- Understand the working relationship between you and the person you support
- Understand how to work in ways that have been agreed with your individual employer and/or the person you support
- Understand the separate working relationship between you and your individual employer (IE) where the IE is separate from the person you support
- Explain how to develop your own knowledge and skills
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Aim: To develop a complete understanding of wound care. Objectives: By successfully completing this course you will be able to:- Understand the anatomy of our skin and its function in our body
- Understand how to recognise different types of wounds
- Understand all about a skin tear
- List of relevant legislations in the UK
- Guidelines and protocols set by the Midlands Partnership NHS Foundation Trust (MPFT)
- Describe the importance of infection control measures in preventing complications
- Describe the process of wound assessment, dressing and management
- Understand all about pressure ulcers
- Describe how to support service users experiencing pain due to wounds
- Understand the process, stages and risks involved in the healing of wounds
- Understand the importance of documentation associated with wound care
- Explain the importance of escalating and reporting issues promptly
- Describe how to support the service users in maintaining good skin care and integrity
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Aim: To be able to identify and provide effective support to an individual experiencing anaphylaxis Objectives: By successfully completing this course you will be able to:- Understand what anaphylaxis is
- List 5 possible causes of anaphylaxis
- Describe the science behind a severe allergic reaction
- List the symptoms of mild to moderate allergic reaction
- List 15 possible causes which for an allergic reaction to become severe
- List the symptom of severe allergic reaction
- Describe how you can provide effective support to an individual experiencing severe allergic reaction
- List 10 points for safe and efficient anaphylaxis management in a care setting
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Aim: To be able to effectively and responsibly respond to, manage, and react to complaints. Objectives: By successfully completing this course you will be able to:- Recognise when an individual is making a complaint
- Describe 3 types of customer complaints
- Explain how to effectively listen to and understand customer complaints
- Describe what the customer is hoping to achieve by making the complaint
- Explain why it is important for you to understand and help the customer understand, what is achievable as a result of the complaint, and be clear as to what the possible outcomes may be
- Describe an estimate for what the timeframe for dealing with the complaint may be
- Explain how to set firm boundaries with individuals making complaints, and be able to firmly and decisively act when those boundaries are breached
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Aim: To be able to promote wellbeing by preventing or relieving the constipation of others Objectives: By completing this course, you will be able to:- State what constipation is
- Recognise 5 signs of constipation in others
- State 3 causes of constipation
- Describe the impact of constipation
- Describe the importance of a Bowel Movement Record
- State 5 things you can do to help someone with constipation
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Aim: To be able to promote the wellbeing of an individual with diabetes Objectives: By completing this course, you will be able to:- Understand what diabetes is
- Explain the difference between Type 1 and Type 2 of diabetes
- Describe what pre-diabetes is
- Symptoms of diabetes
- Complications of diabetes
- Understand how to live a productive life with diabetes
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Aim: To know how to embed inclusivity within your organisation and wider practices, with regards to disabilities and mental health. Objectives: By successfully completing this course you will be able to:- Describe the Disability Confidence Framework
- List at least 3 benefits of the Disability Confidence Framework
- Explain about the different levels of the Disability Confidence Framework
- Describe how long a typical Disability Confidence Framework accreditation lasts for
- Describe how the Voluntary Reporting Framework works
- Describe the actions necessary to achieve or maintain the different levels of the Disability Confidence Framework
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Aim: To be able treat disabled individuals equally and equitably. Objectives: By successfully completing this course you will be able to:- Explain what a disability is
- Describe what is contained in the Equality Act 2010, with regards to preventing discrimination against disabled individuals
- Explain the distinction between visible and invisible disabilities
- Describe the concepts of equality and equity
- Describe the social model of disability
- Identify 10 ways that an individual may require assistance due to a disability
- Identify 5 reasonable adjustments to your behaviour that you can make to assist disabled individuals around you
- Explain why it is important to follow the basics of etiquette, and not to make assumptions about disabled people
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Aim: To keep people safe by reducing the risk of, and knowing how to react to, fire in the workplace. Objectives: By successfully completing this course you will be able to:- Describe the characteristics of fire, smoke, and toxic fumes
- Identify at least 6 fire hazards in the work environment
- Explain how to recognise any significant findings of fire risk evaluations
- Explain how to perform basic fire prevention, and the importance of local fire safety protocols
- Describe when it is necessary to raise the fire alarm, how to raise the fire alarm, and what to do if the fire alarm is raised
- Describe the actions to take if fire breaks out or if smoke is detected
- Identify the different types of fire extinguishers
- Explain about the different uses of fire extinguishers
- Identify the safety precautions associated with fire extinguishers
- Explain about the importance of being familiar with evacuation procedures and associated escape routes
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Aim: To ensure the safe and secure handling of information within a healthcare setting Objectives: By successfully completing this course, you will be able to:- Identify at least 7 key principles of information governance
- Describe why information governance is important
- List at least 2 pieces of legislation related to information governance
- List at least 3 different types of information
- Describe how to comply with relevant legislation on information governance
- Identify at least 6 threats to data security
- Identify any breaches of data protection and how to report them
- Describe how to implement security measures to keep confidential information safe
- List the 8 Caldicott Principles
- Recognise how to gain the consent of an individual if it is deemed necessary to share information
- Identify your responsibilities as a healthcare professional under the Freedom of Information Act 2000
- State the benefits of good informational governance
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Aim: To be able to safely and efficiently work by yourself without close or direct supervision. Objectives: By successfully completing this course you will be able to:- Describe at least 3 things to consider reducing the risks of lone working
- List at least 3 situations that may make a lone worker more at risk of violence
- Explain how to successfully complete a risk assessment
- Describe how lone working can affect stress levels and mental health
- Describe how the training needs of a lone worker can differ
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Aim: To be able to brush the teeth of others safely and effectively. Objectives: By successfully completing this course you will be able to:- Perform risk assessment and gain permission
- Describe the items required for this task
- Describe the PPE required for this task
- Brush the teeth in a careful and methodical manner
- Understand what to do if you observe any issues
- Describe how to update the records
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Aim: To be able to promote good sexual and reproductive health. Objectives: By successfully completing this course you will be able to:- Describe the legal standing around your involvement in caring for an individual’s sexual health
- Identify the basic anatomy involved in sexual health
- Describe the specifics of consent, and where consent has and has not been given
- List 10 different contraceptive methods, and their side effects
- Describe what do when an individual may be planning a pregnancy
- Describe what to do when an individual has an unexpected pregnancy
- Identify 5 Sexually Transmitted Infections and Sexually Transmitted Diseases
- Describe what to do when an individual is concerned they may have a Sexually Transmitted Infection or Sexually Transmitted Disease
- Identify the appropriate steps involved when safeguarding an individual’s sexual health
- Explain how to get an individual to be involved in their own sexual health
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Aim: To be able to shave the facial hair of others safely and effectively. Objectives: By successfully completing this course you will be able to:- Perform risk assessment and gain permission
- Describe the items required for shaving
- Describe the PPE required for this task
- Perform the shave in a careful and methodical manner
- Describe what to do if you observe any cut or bleeding
- Describe how to update the records and body map
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Aim: To be able to set up effective workstations that do not negatively affect your health Objectives:- To be able to set up a workstation effectively
- To be able to set up a routine with regular breaks
- To be able to recognise when your eyes are straining
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Aim: To be able to manage your own levels of stress, and be able to gauge and increase your own resilience Objectives: By successfully completing this course you will be able to:- Recognise four different categories of signs of stress
- Identify at least four different signs of stress
- Recognise what can contribute to a stressful situation
- Identify three things you can do to help deal with a stressful situation
- Identify three ways to reduce your stress levels
- Gauge what your level of resilience is
- List 3 things you can do to increase your level of resilience
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Aim: To be able to work with hazardous substances safely and effectively. Objectives: By successfully completing this course you will be able to:- Describe what COSHH stands for
- Identify 5 substances classed as hazardous substances
- Identify 3 different categories of hazardous substances commonly found in a health and social care setting
- List at least 6 likely risks associated with hazardous substances
- Describe the precautions to be taken to ensure your safety and the safety of others around you
- Identify 5 steps in COSHH regulations
- List 5 responsibilities you will have when handling hazardous substances
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Aim: To be able to handle technology and information in a lawful and secure way. Objectives: By successfully completing this course you will be able to:- Identify the relation between Data, Information and Cyber
- Explain why data security is important in the social care sector
- Identify the 3 areas of data security
- Describe the General Data Protection Regulation (GDPR) 2018
- Explain about the cyber security landscape and the 4 major threats
- Identify counter measures to mitigate the 4 major cyber security threats
- List 5 responsibilities in handling technology and information securely
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Aim: To be able to support individuals with dysphagia (swallowing problems). Objectives: By successfully completing this course you will be able to:- Explain what ‘dysphagia’ is
- Identify at least 4 signs of dysphagia
- Explain the causes of dysphagia
- Explain about the complications of dysphagia
- Describe how dysphagia affects children
- Describe the treatment of dysphagia
- Explain about your role in supporting individuals with dysphagia
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Aim: To develop a culture where your team can achieve their full potential. Objectives: By successfully completing this course you will be able to:- Identify 5 important aspects of a personal development plan
- List at least 3 benefits of setting and using personal development plans
- Describe 2 key theories of personal development
- Identify what an individual needs to develop
- Explain how to help an individual identify the most effective ways for them to develop
- Describe how you can guide an individual in setting realistic timeframes for their development
- Describe what a SMART target is
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Aim: To be able to understand the purpose of RIDDOR and comply with this regulation. Objectives: By successfully completing this course you will be able to:- Describe what RIDDOR is
- Describe what a responsible person is, according to RIDDOR
- Identify the difference between an accident and a dangerous occurrence
- Describe what RIDDOR states must be reported
- Describe when reporting must be done
- Describe which records need to be stored and why
- Describe your role as an employee in this process
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Aim: To understand what the main roles and responsibilities within your job role are. Objectives: By successfully completing this course you will be able to:- Explain what is meant by agreed ways of working
- Explain what is involved in your role
- Describe the care certificate and code of conduct
- Explain what your rights and responsibilities are in terms of your job role
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Aims: Understand the importance of personal development, and how to increase the speed and precision of your personal development. Objectives: By successfully completing this course you will be able to:- Describe what a personal development plan (PDP) is
- Explain how to assess your own knowledge
- Describe how to record your progress
- Recognise flaws in your own abilities, and be able to identify how best to fix them
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Aim: To have a clear understanding of what your duty of care is. Objectives: By successfully completing this course you will be able to:- Explain your duty of care
- Describe how to manage conflict and dilemmas
- Explain how to deal with a typical complaint
- Identify 3 pieces of legislation surrounding duty of care
- Describe how to manage errors and incidents
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Aim: To be able to care for and assist individuals with being as comfortable as possible during palliative and end-of-life care. Objectives: By successfully completing this course you will be able to:- Describe what palliative care is
- List 3 reasons an individual may require palliative care
- Describe the steps and processes involved when performing palliative care
- Describe what end-of-life care is
- Explain the steps and processes involved when performing end-of-life care
- Describe how you can help relieve the symptoms of an individual in the last weeks of their life
- Describe at least 3 actions you can take to help you cope emotionally when caring for individuals who are approaching the end of their life
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Aim: To understand what is considered as discrimination, what can cause it, and how to respond in an effective way in order to reduce discrimination. Objectives: By successfully completing this course you will be able to:- Explain diversity, equality and inclusion
- Explain what discrimination is
- Identify 3 pieces of legislation surrounding this topic
- Describe what you can and cannot do when you come across discrimination within your work place
- Explain how to ensure everyone is included fairly
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Aim: To understand person centred values and how to apply them to your role as a health and social care worker. Objectives: By successfully completing this course you will be able to:- Explain what person-centred values are
- Identify 2 pieces of legislation surrounding person centred values and care
- Describe the importance of promoting dignity
