Our care training courses are suitable for individuals wishing to develop their skills, new care workers, care workers who are looking to update their knowledge and for providing care training courses for the staff you employ. You can buy our courses individually or as a group, you can quickly and easily purchase multiple courses through our Group Creation page which can be found HERE.
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Aim: To ensure the health, safety, and wellbeing of people in your healthcare organisation Objectives: By successfully completing this course, you will be able to:- State why organisations have a commitment to delivering services safely
- Describe at least 4 ways of acting that are in line with the legislation, policies and procedures around the health and safety
- State how to find your organisation’s arrangements for consulting with employees on health and safety matters
- Identify how to find your organisation’s health and safety policies
- State the meaning of the terms hazard, risk, and risk assessment
- Describe at least 8 common workplace hazards
- Describe the symptoms, causes and treatment of Legionnaires disease
- Recognise how identified risks can be managed
- Identify at least 5 ways to apply and promote safe working practices in your job role
- List at least 4 actions you can take to ensure patient safety
- Recognise the importance of reporting health and safety concerns
- State the correct reporting processes used to gather information to help with managing risks
- Identify the appropriate methods to raise health and safety concerns, and who they should be raised to
- Describe your responsibilities in reporting incidents, ill health, and near misses
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Aim: Support disabled people to live, learn and work as independently as they choose. Objectives: By successfully completing this course you will be able to:- Explain what a learning disability is
- Identify the difference between a learning difficulty and a learning disability
- List at least 3 categories and 10 types of learning disabilities
- Explain what is profound and multiple learning disability (PMLD)
- Explain the effects of learning disability on the person and their family
- List at least 3 pieces of legislation relevant to learning disability
- Describe how to support people with learning disability
- List 10 values and behaviours needed to support people with a learning disability
- Describe the role of partners in care and support
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Aim: To ensure the safe and secure handling of information within a healthcare setting Objectives: By successfully completing this course, you will be able to:- Identify at least 7 key principles of information governance
- Describe why information governance is important
- List at least 2 pieces of legislation related to information governance
- List at least 3 different types of information
- Describe how to comply with relevant legislation on information governance
- Identify at least 6 threats to data security
- Identify any breaches of data protection and how to report them
- Describe how to implement security measures to keep confidential information safe
- List the 8 Caldicott Principles
- Recognise how to gain the consent of an individual if it is deemed necessary to share information
- Identify your responsibilities as a healthcare professional under the Freedom of Information Act 2000
- State the benefits of good informational governance
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Aim: To protect people and keep them safe from harm and abuse in a health care setting. Objectives: By successfully completing this course you will be able to:- Describe what is meant by safeguarding adults
- Describe your role and responsibilities in safeguarding adults
- List at least 8 categories of abuse
- Identify what constitutes as harm, abuse and neglect
- Describe why an individual may be vulnerable to harm or abuse
- Identify at least 8 signs of harm, abuse or neglect
- Identify who to report if you know an individual has been abused
- To be able to describe the relevant legislation
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Aim: To reduce the effects of injury or illness suffered at work, whether caused by the work itself or not. Objectives: By successfully completing this blended course you will be able to:- Explain the importance of first aid at work
- Describe the legislation governing first aid at work
- Explain the 2 priorities of first aid at work
- Explain what is meant by adequate and appropriate first aid arrangements
- Describe the difference between an appointed person and a first aider
- Explain and demonstrate how to administer first aid to a casualty with injuries to bones, muscles, ligaments, joints and injuries to the spine
- Explain and demonstrate how to administer first aid to a casualty with chest injuries
- Explain and demonstrate how to provide first aid for burns and scalds, eye injuries, poisoning, and anaphylactic shock
- Recognise the presence of major work-related illnesses
- Explain and demonstrate how to provide first aid for heart attack, stroke, epileptic seizures, asthma attack and diabetic emergencies
- Explain what must be reported under RIDDOR
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Aim: To perform basic first aid in an emergency situation at work. Objectives: By successfully completing this blended course you will be able to:- Explain the definition of First Aid
- Identify the 3 priorities of First Aid
- Describe the importance of preventing cross infection
- Explain and demonstrate how to assess the situation and circumstances in order to act safely, promptly, and effectively in an emergency
- Explain and demonstrate how to administer first aid to a casualty who is unconscious but breathing
- Explain and demonstrate how to administer first aid to a casualty who is unconscious and not breathing
- Explain and demonstrate how to perform cardiopulmonary resuscitation (CPR)
- Explain the use of an automated external defibrillator (AED)
- Explain what seizures are and demonstrate how to provide first aid to an individual who is suffering from them
- Explain and demonstrate how to help an individual who is choking
- Explain and demonstrate how to provide first aid for wounds, bleeding, burns, scalds, shock, and issues with blood circulation
- Describe the need for record keeping
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Aim: To keep people safe by reducing the risk of, and knowing how to react to, fire in the workplace. Objectives: By successfully completing this course you will be able to:- Describe the characteristics of fire, smoke, and toxic fumes
- Identify at least 6 fire hazards in the work environment
- Explain how to recognise any significant findings of fire risk evaluations
- Explain how to perform basic fire prevention, and the importance of local fire safety protocols
- Describe when it is necessary to raise the fire alarm, how to raise the fire alarm, and what to do if the fire alarm is raised
- Describe the actions to take if fire breaks out or if smoke is detected
- Identify the different types of fire extinguishers
- Explain about the different uses of fire extinguishers
- Identify the safety precautions associated with fire extinguishers
- Explain about the importance of being familiar with evacuation procedures and associated escape routes
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Aim: To ensure that all members of staff are supported in the workplace. Objectives: By successfully completing this course you will be able to:- Identify a minimum of 5 basic workplace causes of mental health issues
- Explain how to implement at least 5 strategies to tackle basic causes of basic mental health issues
- Describe the benefits of promoting openness about mental health
- Identify the 6 core standards of mental health first aid
- Explain how to create a workplace mental health plan
- List at least 6 strategies that you can implement to promote the wellbeing of all members of staff
- Identify at least 3 benefits of encouraging conversations about mental health
- Explain why it is important to provide employees with basic mental health support
- Identify at least 10 factors of the work environment of your team members that promote mental health
- Explain how to implement proactive opportunities for your team members to discuss their health and wellbeing, and the impact their work environment has on it, with their team leader(s)
- List at least 6 techniques for training individuals to be able to treat their colleagues in a way that does not negatively impact their mental health
- List at least 3 benefits of regularly monitoring the mental health of your team members
- List at least 3 methods of monitoring the mental health of your team members
- Explain what an annual wellbeing report is, and to know how to create one
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Aim: To understand how to preserve life, prevent the situation worsening and promote recovery. Objectives: By successfully completing this course you will be able to:- Describe what is meant by First Aid
- Explain about the 3 priorities of First Aid
- Describe the difference between an accident and an incident
- Describe the procedure to assess the casualty’s condition
- Explain how to follow the Resuscitation Council’s guidelines, including the ABCDE approach
- Explain how to help an unconscious but breathing person
- Explain how to help an unconscious and not breathing person, including cardiopulmonary resuscitation (CPR)
- Identify what a defibrillator is, and how to use an automated external defibrillator (AED)
- Explain how to provide first aid for wounds, bleeding, burns, scalds, choking, seizures, shock, and issues with blood circulation
- Identify the signs of 3 heart conditions
- Identify the signs of a stroke
- Describe the symptoms, triggers, and action plan to help anyone affected by anaphylaxis
- Identify the essential tasks to be performed after providing any form of first aid
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Aim: To be able to support individuals with care and understanding, and reduce their need to self-harm Objectives:- To describe what self-harm is
- To identify at least 6 signs of self-harm
- To describe how to treat individuals that self-harm with care and compassion
- To describe your safeguarding duties if you suspect an individual is self-harming
- To be able to appropriately respond to signs of self-harm
- To describe your safeguarding duties if an individual is self-harming
- To describe how to deliver appropriate care after an individual has self-harmed
- To be able to describe what harm minimisation strategies are, and how they should be used
- To be aware of potential intervention strategies for long-term progress
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Aim: To be able to promote good sexual and reproductive health. Objectives: By successfully completing this course you will be able to:- Describe the legal standing around your involvement in caring for an individual’s sexual health
- Identify the basic anatomy involved in sexual health
- Describe the specifics of consent, and where consent has and has not been given
- List 10 different contraceptive methods, and their side effects
- Describe what do when an individual may be planning a pregnancy
- Describe what to do when an individual has an unexpected pregnancy
- Identify 5 Sexually Transmitted Infections and Sexually Transmitted Diseases
- Describe what to do when an individual is concerned they may have a Sexually Transmitted Infection or Sexually Transmitted Disease
- Identify the appropriate steps involved when safeguarding an individual’s sexual health
- Explain how to get an individual to be involved in their own sexual health
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Aim: To develop a culture where your team can achieve their full potential. Objectives: By successfully completing this course you will be able to:- Identify 5 important aspects of a personal development plan
- List at least 3 benefits of setting and using personal development plans
- Describe 2 key theories of personal development
- Identify what an individual needs to develop
- Explain how to help an individual identify the most effective ways for them to develop
- Describe how you can guide an individual in setting realistic timeframes for their development
- Describe what a SMART target is
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Aim: To be able to brush the teeth of others safely and effectively. Objectives: By successfully completing this course you will be able to:- Perform risk assessment and gain permission
- Describe the items required for this task
- Describe the PPE required for this task
- Brush the teeth in a careful and methodical manner
- Understand what to do if you observe any issues
- Describe how to update the records
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Aim: To be able to shave the facial hair of others safely and effectively. Objectives: By successfully completing this course you will be able to:- Perform risk assessment and gain permission
- Describe the items required for shaving
- Describe the PPE required for this task
- Perform the shave in a careful and methodical manner
- Describe what to do if you observe any cut or bleeding
- Describe how to update the records and body map
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Aim: To know how to embed inclusivity within your organisation and wider practices, with regards to disabilities and mental health. Objectives: By successfully completing this course you will be able to:- Describe the Disability Confidence Framework
- List at least 3 benefits of the Disability Confidence Framework
- Explain about the different levels of the Disability Confidence Framework
- Describe how long a typical Disability Confidence Framework accreditation lasts for
- Describe how the Voluntary Reporting Framework works
- Describe the actions necessary to achieve or maintain the different levels of the Disability Confidence Framework
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Aim: To be able treat disabled individuals equally and equitably. Objectives: By successfully completing this course you will be able to:- Explain what a disability is
- Describe what is contained in the Equality Act 2010, with regards to preventing discrimination against disabled individuals
- Explain the distinction between visible and invisible disabilities
- Describe the concepts of equality and equity
- Describe the social model of disability
- Identify 10 ways that an individual may require assistance due to a disability
- Identify 5 reasonable adjustments to your behaviour that you can make to assist disabled individuals around you
- Explain why it is important to follow the basics of etiquette, and not to make assumptions about disabled people
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Aim: To be able to understand the purpose of RIDDOR and comply with this regulation. Objectives: By successfully completing this course you will be able to:- Describe what RIDDOR is
- Describe what a responsible person is, according to RIDDOR
- Identify the difference between an accident and a dangerous occurrence
- Describe what RIDDOR states must be reported
- Describe when reporting must be done
- Describe which records need to be stored and why
- Describe your role as an employee in this process
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Aim: To be able to work with hazardous substances safely and effectively. Objectives: By successfully completing this course you will be able to:- Describe what COSHH stands for
- Identify 5 substances classed as hazardous substances
- Identify 3 different categories of hazardous substances commonly found in a health and social care setting
- List at least 6 likely risks associated with hazardous substances
- Describe the precautions to be taken to ensure your safety and the safety of others around you
- Identify 5 steps in COSHH regulations
- List 5 responsibilities you will have when handling hazardous substances
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Aim: To be able to care for and assist individuals with being as comfortable as possible during palliative and end-of-life care. Objectives: By successfully completing this course you will be able to:- Describe what palliative care is
- List 3 reasons an individual may require palliative care
- Describe the steps and processes involved when performing palliative care
- Describe what end-of-life care is
- Explain the steps and processes involved when performing end-of-life care
- Describe how you can help relieve the symptoms of an individual in the last weeks of their life
- Describe at least 3 actions you can take to help you cope emotionally when caring for individuals who are approaching the end of their life
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Aim: To be able to effectively and responsibly respond to, manage, and react to complaints. Objectives: By successfully completing this course you will be able to:- Recognise when an individual is making a complaint
- Describe 3 types of customer complaints
- Explain how to effectively listen to and understand customer complaints
- Describe what the customer is hoping to achieve by making the complaint
- Explain why it is important for you to understand and help the customer understand, what is achievable as a result of the complaint, and be clear as to what the possible outcomes may be
- Describe an estimate for what the timeframe for dealing with the complaint may be
- Explain how to set firm boundaries with individuals making complaints, and be able to firmly and decisively act when those boundaries are breached
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Aim: To be able to handle technology and information in a lawful and secure way. Objectives: By successfully completing this course you will be able to:- Identify the relation between Data, Information and Cyber
- Explain why data security is important in the social care sector
- Identify the 3 areas of data security
- Describe the General Data Protection Regulation (GDPR) 2018
- Explain about the cyber security landscape and the 4 major threats
- Identify counter measures to mitigate the 4 major cyber security threats
- List 5 responsibilities in handling technology and information securely
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Aim: To be able to set up effective workstations that do not negatively affect your health Objectives:- To be able to set up a workstation effectively
- To be able to set up a routine with regular breaks
- To be able to recognise when your eyes are straining
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Aim: To be able to manage your own levels of stress, and be able to gauge and increase your own resilience Objectives: By successfully completing this course you will be able to:- Recognise four different categories of signs of stress
- Identify at least four different signs of stress
- Recognise what can contribute to a stressful situation
- Identify three things you can do to help deal with a stressful situation
- Identify three ways to reduce your stress levels
- Gauge what your level of resilience is
- List 3 things you can do to increase your level of resilience
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Aim: To be able to support individuals with dysphagia (swallowing problems). Objectives: By successfully completing this course you will be able to:- Explain what ‘dysphagia’ is
- Identify at least 4 signs of dysphagia
- Explain the causes of dysphagia
- Explain about the complications of dysphagia
- Describe how dysphagia affects children
- Describe the treatment of dysphagia
- Explain about your role in supporting individuals with dysphagia
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Aim: To reduce the risk of contracting and spreading COVID-19. Objectives: By successfully completing this course you will be able to:- Recognise when PPE is required
- List at least 3 different types of PPE
- Recognise the correct process for donning and removing PPE
- Recognise the correct process for disposing of PPE
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Aim: To be able to safely administer Midazolam buccally. Objectives: By successfully completing this course you will be able to:- Identify a situation where buccal Midazolam may be needed
- Describe how to safely and successfully administer buccal Midazolam
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Aim: To be able to support individuals with their behaviours in a safe. manner. Objectives: By successfully completing this course you will be able to:- Explain what Positive Behaviour Support is
- Describe potential reasons behind particular behaviours
- Explain how to respond to particular behaviours in a way that helps the individual
- Explain how to have a degree of awareness over your own emotional reactions
- Explain how to act in such a way as to reduce the need for physical intervention
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Aim: To understand the definition of mental capacity and how it plays a vital part within a Health and Social care setting. Objectives: By successfully completing this course you will be able to:- Explain the definition of ‘mental capacity’
- Identify at least 5 different causes of lack of mental capacity and the effects on a day-to-day basis
- Identify and list all five statutory principles
- Explain the process of assessing a person who lacks mental capacity
- Explain the decision process and why working in an individual’s best interest is vital
- Describe the powers and bodies that support the mental capacity act
- Describe the importance of code of practice
- Explain the intentions of the Deprivation of Liberty Safeguards and be familiar with restraints and restrictive practices
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Aim: To assist individuals with knowing what to do when caring for an individual with epilepsy. Objectives: By successfully completing this course you will be able to:- Describe what epilepsy is
- List 5 different types of seizure
- List 5 different seizure triggers
- Describe what status epilepticus is
- Explain what to do when status epilepticus occurs
- Explain what to do in the event of a seizure
