- Describe at least 3 things to consider reducing the risks of lone working
- List at least 3 situations that may make a lone worker more at risk of violence
- Explain how to successfully complete a risk assessment
- Describe how lone working can affect stress levels and mental health
- Describe how the training needs of a lone worker can differ
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Aim: To be able to safely and efficiently work by yourself without close or direct supervision. Objectives: By successfully completing this course you will be able to: -
Aim: To be able to brush the teeth of others safely and effectively. Objectives: By successfully completing this course you will be able to:- Perform risk assessment and gain permission
- Describe the items required for this task
- Describe the PPE required for this task
- Brush the teeth in a careful and methodical manner
- Understand what to do if you observe any issues
- Describe how to update the records
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Aim: To be able to promote good sexual and reproductive health. Objectives: By successfully completing this course you will be able to:- Describe the legal standing around your involvement in caring for an individual’s sexual health
- Identify the basic anatomy involved in sexual health
- Describe the specifics of consent, and where consent has and has not been given
- List 10 different contraceptive methods, and their side effects
- Describe what do when an individual may be planning a pregnancy
- Describe what to do when an individual has an unexpected pregnancy
- Identify 5 Sexually Transmitted Infections and Sexually Transmitted Diseases
- Describe what to do when an individual is concerned they may have a Sexually Transmitted Infection or Sexually Transmitted Disease
- Identify the appropriate steps involved when safeguarding an individual’s sexual health
- Explain how to get an individual to be involved in their own sexual health
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Aim: To be able to shave the facial hair of others safely and effectively. Objectives: By successfully completing this course you will be able to:- Perform risk assessment and gain permission
- Describe the items required for shaving
- Describe the PPE required for this task
- Perform the shave in a careful and methodical manner
- Describe what to do if you observe any cut or bleeding
- Describe how to update the records and body map
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Aim: To be able to set up effective workstations that do not negatively affect your health Objectives:- To be able to set up a workstation effectively
- To be able to set up a routine with regular breaks
- To be able to recognise when your eyes are straining
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Aim: To be able to manage your own levels of stress, and be able to gauge and increase your own resilience Objectives: By successfully completing this course you will be able to:- Recognise four different categories of signs of stress
- Identify at least four different signs of stress
- Recognise what can contribute to a stressful situation
- Identify three things you can do to help deal with a stressful situation
- Identify three ways to reduce your stress levels
- Gauge what your level of resilience is
- List 3 things you can do to increase your level of resilience
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Aim: To be able to work with hazardous substances safely and effectively. Objectives: By successfully completing this course you will be able to:- Describe what COSHH stands for
- Identify 5 substances classed as hazardous substances
- Identify 3 different categories of hazardous substances commonly found in a health and social care setting
- List at least 6 likely risks associated with hazardous substances
- Describe the precautions to be taken to ensure your safety and the safety of others around you
- Identify 5 steps in COSHH regulations
- List 5 responsibilities you will have when handling hazardous substances
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Aim: To be able to handle technology and information in a lawful and secure way. Objectives: By successfully completing this course you will be able to:- Identify the relation between Data, Information and Cyber
- Explain why data security is important in the social care sector
- Identify the 3 areas of data security
- Describe the General Data Protection Regulation (GDPR) 2018
- Explain about the cyber security landscape and the 4 major threats
- Identify counter measures to mitigate the 4 major cyber security threats
- List 5 responsibilities in handling technology and information securely
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Aim: To be able to support individuals with dysphagia (swallowing problems). Objectives: By successfully completing this course you will be able to:- Explain what ‘dysphagia’ is
- Identify at least 4 signs of dysphagia
- Explain the causes of dysphagia
- Explain about the complications of dysphagia
- Describe how dysphagia affects children
- Describe the treatment of dysphagia
- Explain about your role in supporting individuals with dysphagia
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Aim: To develop a culture where your team can achieve their full potential. Objectives: By successfully completing this course you will be able to:- Identify 5 important aspects of a personal development plan
- List at least 3 benefits of setting and using personal development plans
- Describe 2 key theories of personal development
- Identify what an individual needs to develop
- Explain how to help an individual identify the most effective ways for them to develop
- Describe how you can guide an individual in setting realistic timeframes for their development
- Describe what a SMART target is
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Aim: To be able to understand the purpose of RIDDOR and comply with this regulation. Objectives: By successfully completing this course you will be able to:- Describe what RIDDOR is
- Describe what a responsible person is, according to RIDDOR
- Identify the difference between an accident and a dangerous occurrence
- Describe what RIDDOR states must be reported
- Describe when reporting must be done
- Describe which records need to be stored and why
- Describe your role as an employee in this process
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Aim: To understand what the main roles and responsibilities within your job role are. Objectives: By successfully completing this course you will be able to:- Explain what is meant by agreed ways of working
- Explain what is involved in your role
- Describe the care certificate and code of conduct
- Explain what your rights and responsibilities are in terms of your job role
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Aims: Understand the importance of personal development, and how to increase the speed and precision of your personal development. Objectives: By successfully completing this course you will be able to:- Describe what a personal development plan (PDP) is
- Explain how to assess your own knowledge
- Describe how to record your progress
- Recognise flaws in your own abilities, and be able to identify how best to fix them
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Aim: To have a clear understanding of what your duty of care is. Objectives: By successfully completing this course you will be able to:- Explain your duty of care
- Describe how to manage conflict and dilemmas
- Explain how to deal with a typical complaint
- Identify 3 pieces of legislation surrounding duty of care
- Describe how to manage errors and incidents
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Aim: To be able to care for and assist individuals with being as comfortable as possible during palliative and end-of-life care. Objectives: By successfully completing this course you will be able to:- Describe what palliative care is
- List 3 reasons an individual may require palliative care
- Describe the steps and processes involved when performing palliative care
- Describe what end-of-life care is
- Explain the steps and processes involved when performing end-of-life care
- Describe how you can help relieve the symptoms of an individual in the last weeks of their life
- Describe at least 3 actions you can take to help you cope emotionally when caring for individuals who are approaching the end of their life
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Aim: To understand what is considered as discrimination, what can cause it, and how to respond in an effective way in order to reduce discrimination. Objectives: By successfully completing this course you will be able to:- Explain diversity, equality and inclusion
- Explain what discrimination is
- Identify 3 pieces of legislation surrounding this topic
- Describe what you can and cannot do when you come across discrimination within your work place
- Explain how to ensure everyone is included fairly
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Aim: To understand person centred values and how to apply them to your role as a health and social care worker. Objectives: By successfully completing this course you will be able to:- Explain what person-centred values are
- Identify 2 pieces of legislation surrounding person centred values and care
- Describe the importance of promoting dignity
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Aim: To know how to use communication effectively within your workplace and to understand its benefits. Objectives: By successfully completing this course you will be able to:- Describe different forms of communication
- Explain the benefits of communicating
- Explain the importance of communication
- Identify 2 pieces of legislation surrounding communication
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Aim: To understand the importance of privacy and dignity within health and social care, and how to implement them into your work. Objectives: By successfully completing this course you will be able to:- Explain what is meant by privacy and dignity
- Describe the principles behind keeping an individual’s privacy and dignity
- List 3 ways to maintain the privacy and dignity of an individual
- Explain how to support the “right to choose” of an individual
- Describe what an informed choice is, and how to support an individual to have one
- Explain what active participation is, and 3 ways to promote it
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Aim: To be able to ensure that any individual in your care is hydrated and has good nutrition. Objectives: By successfully completing this course you will be able to:- Explain how to handle food safely
- Explain how to keep food preparation hygienic
- Explain what good and poor nutrition is, and the signs of each
- List 3 ways to support someone in line with their care plan with regards to nutrition and hydration
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Aim: To make you aware of mental health conditions, dementia, and learning disabilities, and the experiences people have with them. Objectives: By successfully completing this course you will be able to:- Describe how a mental condition can change the needs of an individual
- Explain the importance of promoting positive mental health and wellbeing
- List 3 adjustments that you may need to make to personalise care delivery
- Recognise 3 early warning signs of mental health conditions, dementia, or learning disabilities
- Describe the relevant legislation
- Describe what mental capacity is and how it relates to the topic
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Aim: To protect people and keep them safe from harm and abuse. Objectives: By successfully completing this course you will be able to:- Recognise the 6 key principles of safeguarding adults
- Describe what harm and abuse is
- Recognise 10 forms of abuse
- List 5 things you can do to help prevent abuse
- List 3 people or points of contact you can report abuse to in order to stop it from happening
- Identify when it is appropriate to use a restrictive practise
- List 3 things that promote dignity and respect, and to be able to state why they are important
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Aim: To teach you the basics of what you need to do to safeguard children that you encounter. Objectives: By successfully completing this course you will be able to:- Describe what harm and abuse is
- List at least 7 types of abuse that a child could suffer
- List at least 4 signs of abuse
- Describe who to contact should you be aware of child abuse
- Identify at least 3 pieces of legislation in relation to protecting and safeguarding children
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Aim: To know how to provide basic life support, to save lives in the event of an emergency. Objectives: By successfully completing this course you will be able to:- Identify the correct procedure to carry out basic life support
- Recall how to carry out a primary survey (initial assessment)
- Recall how to put someone in the recovery position
- Recognise the importance of airway maintenance, and how to deal with obstructed airways
- Recall how to perform cardiopulmonary resuscitation (CPR) for an adult
- Recall how to perform cardiopulmonary resuscitation (CPR) for a child
- Recall how to perform cardiopulmonary resuscitation (CPR) for an Infant
- Recall how to assist an adult that is choking
- Recall how to assist a child that is choking
- Recall how to assist an infant that is choking
- Recognise the importance of record keeping with regards to basic life support
- Identify a minimum of one piece of legislation surrounding basic life support
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Aims: To know how to keep yourself and others safe within the work place and how to maintain a safe environment. Objectives: By successfully completing this course you will be able to:- Explain how to successfully complete a risk assessment
- Describe what to do in the events of a fire
- Describe how to respond to accidents and sudden illness
- Describe how to carry out a primary survey
- Identify 5 ways to keep yourself and others safe within the work place
- Identify who to contact to report health and safety issues
- Identify 4 types of legislation relating to health and safety
- Describe the symptoms, causes and treatment of Legionnaires disease
- List 5 of your own responsibilities and 5 responsibilities of others within your work place
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Aim: To know how to safely and securely document, store and share information within the workplace. Objectives: By successfully completing this course you will be able to:- Describe what is meant by agreed ways of working
- Describe what legislation is and why it is put in place
- Explain about the secure systems for recording, storing and sharing information
- List 3 ways in which you need to act to maintain confidentiality
- Describe how to keep records up to date, complete, accurate and legible
- Explain who you can report to and why when proper systems haven’t been followed
- Identify 3 different types of documentation in health and social care
- Identify 2 pieces of legislation surrounding data protection
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Aim: To understand how infection is caused and how it can be prevented. Objectives: By successfully completing this course you will be able to:- Describe the stages of the cycle of infection
- Explain how to maintain basic hand hygiene
- List 5 things you can do in your role to prevent infection
- Explain all of the steps involved in safe clinical disposal
- Describe what constitutes as a PPE
- List 5 items of PPE and describe when they must be worn
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Aim: To reduce the risk of contracting and spreading COVID-19. Objectives: By successfully completing this course you will be able to:- Recognise when PPE is required
- List at least 3 different types of PPE
- Recognise the correct process for donning and removing PPE
- Recognise the correct process for disposing of PPE
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Aim: To be able to safely administer Midazolam buccally. Objectives: By successfully completing this course you will be able to:- Identify a situation where buccal Midazolam may be needed
- Describe how to safely and successfully administer buccal Midazolam
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Aim: To be able to support individuals with their behaviours in a safe. manner. Objectives: By successfully completing this course you will be able to:- Explain what Positive Behaviour Support is
- Describe potential reasons behind particular behaviours
- Explain how to respond to particular behaviours in a way that helps the individual
- Explain how to have a degree of awareness over your own emotional reactions
- Explain how to act in such a way as to reduce the need for physical intervention



